Conducting an Executive Search to secure a transformative Chief Information Officer for a Victorian public sector organisation, enabling uplift in technology leadership, service excellence and organisational capability.
The Brief
Future Leadership™ was engaged by a Victorian public sector agency to appoint a Chief Information Officer to lead technology strategy, uplift ICT maturity and strengthen service delivery across the organisation.
The organisation sought a contemporary, people centred technology leader capable of balancing innovation and risk, reducing technology debt, improving sustainability and enhancing operational efficiency. The role required strong stakeholder influence, public sector understanding and the ability to build a fit for purpose roadmap to support future investment and organisational priorities.
Candidate net Promote Score
Future Leadership combines truly personalised relationships with innovative technology solutions to ensure an approachable and efficient process for all our Net Promoter Score across clients, successful candidates and unsuccessful candidates is well above industry standard.
Candidates supported every year
We maintain genuine relationships with past candidates and continue to support them with leadership solutions long term, after they land their role.
Senior Women Appointed since 2002
Over half of the executive search assignments undertaken by our team have resulted in the appointment of outstanding female or LGBTQI+ leaders to high profile roles.
Candidate Retention Rate for 12 months since 2002
Our thorough briefing process and ability to engage passive candidates mean that we go to great lengths to find the right person for the role – long term!
The Process
Future Leadership™ engaged with key stakeholders to understand the organisation’s technology environment, operational challenges and leadership expectations. This phase included refining selection criteria, validating the position description and clarifying required sector experience.
A national search strategy was deployed across public sector, information security, regulatory and risk‑related environments. The search focused on individuals with a demonstrated record in service excellence, technology transformation and public sector complexity. Networks, databases and targeted referrals were used to identify candidates exhibiting the desired future‑focused leadership attributes.
Through structured interviews, validation checks and panel engagement, the process identified the candidate best equipped to reduce technology debt, modernise systems and strengthen cross‑organisation collaboration.
Emerging Capabilities
Stakeholder Relations
Ability to engage and influence diverse internal and external stakeholders and build organisational confidence.
Strategy and Purpose
Develops and leads strategy for the function/organisation, taking a broad and long-term perspective. Communicates and gains buy-in to organisational goals and vision, promoting change initiatives.
Organisation Capability
Experience building, developing and leading ICT teams in complex environments.
Digital Literacy
Depth of expertise in contemporary technologies and opportunities for digital uplift.
Governance and Compliance
Establishes, champions, and measures the effectiveness of an organisation’s regulatory and reporting systems. Identifies and evaluates risks and develops strategies to mitigate risk.
The Outcome
The process resulted in the appointment of a technology leader with demonstrated capability in delivering impactful, customer‑centred change and in leading organisations through modernisation.
Their background reflected a balanced focus on customer outcomes, technology safety and security, and building trust in digital environments. The appointed leader’s combination of strategic foresight, operational grounding and inclusive leadership is expected to support a stable and confident transition into the next phase of ICT maturity.
