Conducting an Executive Search for a Chief Executive Officer to Lead a Major Public Sector Reform, Prioritising Victim Support and Responsive Service Delivery
The Brief
Future Leadership™ partnered with a public sector organisation responsible for managing a Financial Assistance Scheme under the Victims of Crime (Financial Assistance Scheme) Act 2022.
The newly created Chief Executive Officer role was tasked with building an organisation that embodies the Act’s objectives and guiding principles. The CEO was expected to ensure victims of crime receive the recognition and financial assistance they are entitled to, while leading a major reform initiative that places victims at the centre of a responsive scheme.
Candidate net Promote Score
Future Leadership combines truly personalised relationships with innovative technology solutions to ensure an approachable and efficient process for all our Net Promoter Score across clients, successful candidates and unsuccessful candidates is well above industry standard.
Candidates supported every year
We maintain genuine relationships with past candidates and continue to support them with leadership solutions long term, after they land their role.
Senior Women Appointed since 2002
Over half of the executive search assignments undertaken by our team have resulted in the appointment of outstanding female or LGBTQI+ leaders to high profile roles.
Candidate Retention Rate for 12 months since 2002
Our thorough briefing process and ability to engage passive candidates mean that we go to great lengths to find the right person for the role – long term!
The Process
Future Leadership™ conducted a comprehensive and national search campaign:
- Briefing with Departmental Executives: Collaborated with senior stakeholders to define the ideal candidate profile.
- Targeted Search: Led by an experienced Partner, engaged an Australia-wide search campaign to identify leaders with strong problem-solving skills, agility, and understanding of government processes.
- Candidate Evaluation: Presented a shortlist of proven, values-driven candidates. Five candidates progressed to panel interviews.
- Panel Interviews: Candidates were evaluated on their ability to oversee high-volume operations and support sensitive victim recognition meetings.
Emerging Capabilities
Governance and Compliance
Establishes, champions, and measures the effectiveness of an organisation’s regulatory and reporting systems. Identifies and evaluates risks and develops strategies to mitigate risk.
Culture and Engagement
Fosters a positive culture, creating a sense of belonging and inclusiveness. Creates an environment that encourages diverse perspectives and facilitates a psychologically safe environment.
Stakeholder Relations
Establishes rapport with stakeholders, builds and sustains trusted and collaborative relationships. Identifies and draws on relevant and diverse perspectives and integrates them to support productive interactions.
Strategy and Purpose
Develops and leads strategy for the function/organisation, taking a broad and long-term perspective. Communicates and gains buy-in to organisational goals and vision, promoting change initiatives.
Communication and Influence
Communicates with clarity and impact to facilitate individual and collective understanding, inspire action and enable information exchange. Leverages human-centric communication and storytelling to effectively influence stakeholders across the physical and virtual realms.
The Outcome
Future Leadership™ successfully appointed a highly experienced public sector leader as Chief Executive Officer.
- The appointee brought over 20 years of leadership experience in the Victorian Public Service, with expertise in regulatory agencies such as the Federal Court of Australia, Energy Safe Victoria, and WorkSafe Victoria.
- Their ability to lead multi-disciplinary teams and deliver performance-driven outcomes positioned them to spearhead the organisation’s reform agenda.
The appointment ensures the organisation is well-equipped to deliver its mission of providing responsive and meaningful support to victims of crime.
