Conducting an Executive Search for a Deputy Ombudsman to Lead Fairness and Improve Public Administration in an Independent Oversight Organisation. Strengthening Leadership Capacity and Stakeholder Relationships.
The Brief
Future Leadership™ partnered with an independent public sector oversight organisation to appoint a Deputy Ombudsman.
Following the appointment of a new Ombudsman, the organisation sought a Deputy Ombudsman to work closely with the Ombudsman in delivering statutory functions under the Ombudsman Act.
The ideal candidate needed proven senior leadership capability, excellent analytical, conceptual, and problem-solving skills, and the ability to establish and maintain sound relationships with key stakeholders. Values-driven leadership and a commitment to public sector integrity were critical for the role.
Candidate net Promote Score
Future Leadership combines truly personalised relationships with innovative technology solutions to ensure an approachable and efficient process for all our Net Promoter Score across clients, successful candidates and unsuccessful candidates is well above industry standard.
Candidates supported every year
We maintain genuine relationships with past candidates and continue to support them with leadership solutions long term, after they land their role.
Senior Women Appointed since 2002
Over half of the executive search assignments undertaken by our team have resulted in the appointment of outstanding female or LGBTQI+ leaders to high profile roles.
Candidate Retention Rate for 12 months since 2002
Our thorough briefing process and ability to engage passive candidates mean that we go to great lengths to find the right person for the role – long term!
The Process
The client brief involved a proactive search nationally seeking proven senior leadership capability, the ability to establish and maintain sound relationships with key stakeholders, excellent analytical, conceptual and problem-solving ability, highly developed communication, consultation, negotiation and influencing skills.
Values driven leadership was critical and competitive candidates needed to show they could play a leading role in the development of policy recommendations and stakeholder engagement. We actively sought candidates that had a reputation for commitment to public sector commitment
Through active search and targeted research, over 90 well credentialed professionals were considered before deciding on a final shortlist.
Emerging Capabilities
Governance and Compliance
Establishes, champions, and measures the effectiveness of an organisation’s regulatory and reporting systems. Identifies and evaluates risks and develops strategies to mitigate risk.
Culture and Engagement
Fosters a positive culture, creating a sense of belonging and inclusiveness. Creates an environment that encourages diverse perspectives and facilitates a psychologically safe environment.
Stakeholder Relations
Establishes rapport with stakeholders, builds and sustains trusted and collaborative relationships. Identifies and draws on relevant and diverse perspectives and integrates them to support productive interactions.
Strategy and Purpose
Develops and leads strategy for the function/organisation, taking a broad and long-term perspective. Communicates and gains buy-in to organisational goals and vision, promoting change initiatives.
Communication and Influence
Communicates with clarity and impact to facilitate individual and collective understanding, inspire action and enable information exchange. Leverages human-centric communication and storytelling to effectively influence stakeholders across the physical and virtual realms.
The Outcome
From as highly competitive field, the successful candidate identified was a former Executive Director of another public sector organisation.
The candidate has dedicated their legal career to supporting human rights and improving the justice system and public administration. Their reputation was second to none.
