Requiring an Interim Chief Executive Officer while the permanent Search process was underway.
The Brief
A not for profit peak body that supports Victoria’s publicly funded healthcare providers in system reform, policy, and advocacy on key issues required an interim Chief Executive Officer (CEO). The association offers education and resources, representation, public policy, public affairs, advocacy, and events.
Future Leadership was engaged to assist in the placement of an Interim Executive to step into the role and steady the ship while the permanent Search process was underway, due to the departure of the CEO.
Increase in General Management Skills
According to the American Management Association, only 14% of businesses consider themselves “well prepared” to handle a sudden loss in senior management. Add to that the fact that it takes at least four months to fill an executive role, and an Interim Executive experienced in operations makes a lot of sense!
Increase in Customer Experience Skills
These days experience is everything. What truly makes for a good experience? Speed. Convenience. Consistency. Friendliness. And human touch. Our Interim Executives deliver a great experience while improving your customer experience!
Increase in People & Culture Skills
Organisations are constantly changing as they respond to internal and external pressures. Continual process improvement can enable team engagement and lead to growth. Interim Executives bring fresh eyes and effective industry best practice to the execution.
Increase in Data Analytics
Complex challenges require critical thinking and in the age of information-overwhelm it is imperative to have analytical minds at the table. These skills range across finance, data science, systems and more. An Interim Executive can be the right person to optimise your inputs to maximise your output.
The Process
Interim Executive turned around 4 highly qualified Interim Executives with the background and experience required to undertake this role.
Identifying the successful candidate in the role was a Senior Executive leader skilled in stakeholder engagement and management, policy and advocacy, human and complex systems design and people leadership and communication.
Emerging Capabilities
Healthcare Financial Management
Expertise in navigating financial challenges within healthcare organisations, with a focus on funding strategies and resource optimisation
Crisis Leadership and Stability
Proven ability to stabilise organisations in critical periods, providing clear direction and continuity
Operational Restructuring
Skilled in evaluating and realigning operating models to improve efficiency and reduce costs
Strategic Partnerships
Proficient in exploring and establishing partnerships that support financial sustainability
Stakeholder Engagement and Communication
Strong ability to communicate effectively, building trust with staff and stakeholders during periods of change
The Outcome
The Interim Executive successfully led engagement activities, strengthening relationships with the Department, members, and other stakeholders, advocating on member issues and ultimately toward the systemic design and consideration of Victoria’s public healthcare, including leading the Policy/Advocacy team toward its policy approaches to the same and cementing the organisations position as a premier commentator for Victorian public health.
