Leadership Essentials Program to strengthen leadership capabilities across the organisation.
The Brief
A leading regional support provider engaged Future Leadership to design and deliver a tailored leadership development experience for its Service Managers.
The objective was to strengthen leadership capability across the organisation, focusing on supporting leaders in navigating complexity, driving accountability, and fostering a positive workplace culture aligned with the providers principles.
Improvement in Performance
Studies show that executives who receive coaching report a 70% improvement in work performance, according to the International Coaching Federation (ICF).
Lower Turnover Rate
Organisations with effective leadership development programs have a 30% lower turnover rate among employees, as leadership development fosters employee engagement and loyalty.
Reference: Harvard Business Review, "The Impact of Leadership Development on Employee Engagement" (2017)
Companies report Enhanced Leadership Skills
85% of companies report an improvement in leadership capabilities as a direct result of implementing leadership development programs, leading to better decision-making and team management.
Reference: Deloitte, "Global Human Capital Trends" (2019)
Higher Return on Investment (ROI)
Leadership development programs yield an average return on investment (ROI) of 6 times the cost of the program, reflecting the significant value they add to the organization.
Reference: Korn Ferry, "The Real ROI of Leadership Development" (2018)
The Process
The Leadership Essentials Program was delivered over six months and included a blend of in-person and virtual workshops, coaching circles, and peer learning. Key components included:
- Workshops on topics such as Understanding & Managing Behaviour, Psychosocial Safety Leadership, Business Acumen, and Coaching for Growth & Performance.
- Coaching Circles to deepen reflection and embed learning.
- Pre- and Post-Program Surveys to measure shifts in leadership capability.
- Graduation Ceremony to celebrate participant achievements and share learnings.
Facilitators adapted content dynamically to meet the evolving needs of the group, with sessions often pivoting to address real-time challenges.
The Advisory Team's Impact Across Clients Through Survey Feedback
32% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
21% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
27% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
30% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
The program delivered measurable improvements across key leadership indices:
Confidence increased by 40%
Role Clarity improved by 38%
Self-Awareness rose by 29%.
Motivation to Develop increased by 25%.
Participant feedback highlighted the value of peer connection, practical tools, and the safe space to explore leadership challenges. Workshops were rated highly for engagement and relevance, with standout moments including the use of Facet5 profiling and facilitated conversations around accountability and change.
The program has laid a strong foundation for continued leadership growth at the organisation, with participants expressing interest in ongoing mentoring and coaching opportunities.
This was an excellent program - great content, skilled facilitation and then the inclusion of the coaching circles to help embed the learnings which all made it really effective.
