Inspire, innovate and lead an organisation with a diverse service offering across clinical services, digital health and research related programs. Applying entrepreneurial skills in a dynamic growth environment.
The Brief
Future Leadership was engaged by the Board of this Not-For-Profit organisation providing a range of dedicated data intelligence and clinical services needed to help Australia’s health system further improve patients’ outcomes. This organisation partnered with Future Leadership on the appointment of their new CEO following the resignation of their previous incumbent.
The Board were seeking a highly entrepreneurial, influential and collaborative CEO to provide strategic and operational leadership as the organisation continues on its journey to improve health outcomes for both customers and the community. The ideal candidate would also need to demonstrate experience managing a range of diverse service offerings such as clinical services, digital health and research related programs and ideally have knowledge of the primary care sector.
Key skills and attributes of an incoming CEO were to include:
- Strong stakeholder engagement (with the ability to influence and negotiate)
- Political acumen
- Safety focus
- Ability to navigate ambiguity
Candidate Net Promoter Score
Future Leadership combines truly personalised relationships with innovative technology solutions to ensure an approachable and efficient process for all our Net Promoter Score across clients, successful candidates and unsuccessful candidates is well above industry standard.
Candidates supported every year
We maintain genuine relationships with past candidates and continue to support them with leadership solutions long term, after they land their role.
Senior Women Appointed since 2002
Over half of the executive search assignments undertaken by our team have resulted in the appointment of outstanding female or LGBTQI+ leaders to high profile roles.
Candidate Retention Rate for 12 months since 2002
Our thorough briefing process and ability to engage passive candidates mean that we go to great lengths to find the right person for the role – long term!
Key steps of the Future Leadership process included:
- Briefing and Strategy Development
The dedicated consultant team conducted a detailed briefing with senior stakeholders to clarify expectations, organisational challenges, and the attributes of the ideal candidate. - Search Focus and Candidate Identification
A search strategy across Australia and New Zealand was implemented, targeting high-calibre candidates with specific and relevant experience gained in public and private health and NFP services across Victoria and interstate. The search leveraged trusted networks, known candidates and proprietary databases to develop a strong initial candidate pool. The search was supported by online advertising through platforms including Seek, LinkedIn and the Future Leadership website. - Internal Candidate Management
A critical element for the health service was the management of any internal candidates who expressed interest in the role. Internal applicants were treated with sensitivity, ensuring transparency and fairness throughout the process. - Candidate Assessment
Shortlisted candidates underwent rigorous evaluation, including behavioural based interviews and 360-degree reference checks. - Final Evaluation and Selection
Future Leadership coordinated and facilitated all panel interviews with the selection committee, ensuring the process aligned with organisational values and strategic objectives.
Future Leadership provided ongoing support with candidate management, scheduling, documentation and stakeholder engagement.
The Outcome
The successful appointee presented with a unique blend of skills, values, and experience, positioning them as the optimal candidate to lead the organisation with a collaborative and entrepreneurial mindset. Core to their success was their ability to deliver enhanced quality of care and an optimised experience for customers, patients, and the community.
The incoming CEO had a strong understanding of the nuances of the health care sector having worked in the system as a doctor (Mental Health) and as an advisor to the sector across Australia and New Zealand. Furthermore, their match with the requirements for the role was highlighted by their great depth of knowledge and experience as an executive in the health technology industry and previous role within mental health research and lecturing.
