Strategic advisory partnership to redesign and future-proof a national capability framework for a leading professional membership body, enabling simpler, smarter development for future-ready professionals.
The Brief
A national professional membership body engaged Future Leadership to review and evolve its Capability Framework to ensure it reflected the future-ready capabilities required of accounting and finance professionals.
The goal was to modernise the framework to better align with the evolving nature of the profession, which increasingly demands interdisciplinary skills, ethical leadership, and global relevance.
Improved Employee Engagement
Companies that undergo successful organisational transformation experience a 30% increase in employee engagement. Engaged employees are more productive, less likely to leave, and contribute to a positive workplace culture.
Reference: McKinsey & Company, "The People Power of Transformations" (2018)
Financial
Organisations that successfully implement transformation initiatives see an average 25% improvement in their financial performance, including revenue growth and profitability.
Reference: BCG, "The Role of Leadership in Transformation" (2020)
Return on Investment (ROI)
Transformation projects with effective change management practices are six times more likely to meet their objectives and achieve a 143% return on investment (ROI).
Reference: Prosci, "Best Practices in Change Management" (2019)
Reduced Time to Market
Organisations that undergo successful digital transformation reduce their time to market by 20-50%, allowing them to bring products and services to customers faster and stay competitive in rapidly changing markets.
Reference: Deloitte, "Digital Transformation: A Roadmap for Billion-Dollar Organizations" (2021)
The Process
The review process was collaborative and iterative, involving:
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Framework Audit
A comprehensive review of the existing framework to identify gaps and areas for enhancement -
Desktop Review
Desktop research of industry data and trends identified a set of emerging requirements critical for the continued relevance of the framework -
Stakeholder Engagement
Focus groups were conducted with internal teams and representative members from across regions to validate proposed changes and gather feedback on design and application -
Change Recommendations
Feedback was synthesised across sessions and mapped into revised capabilities and definitions to reflect contemporary expectations -
Framework Revisions
The revised framework introduced a more accessible structure, clearer language, and a sharper emphasis on interdisciplinary capabilities
The Advisory Team's Impact Across Clients Through Survey Feedback
32% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
21% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
27% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
30% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
The revised Capability Framework delivers:
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Future-Ready Capabilities
A clearly articulated set of attributes that reflect the evolving demands of the profession -
Improved Accessibility
Simplified language and structure made the framework more accessible, understandable, and usable across job families and geographies -
Stronger Member Alignment
The framework now better supports member development and navigation of career opportunities in a rapidly changing environment
We found the changes have ensured currency in the framework and made the capabilities simpler and easier to use.
