Highly experienced Chief Executive Officer appointment to lead this newly created and rapidly expanding Agency.
The Brief
As a result of a review into how this stage based health department oversees and supports quality and safety of care across the state’s hospital system a number of new organisations were established including the this critical agency to support health information. A division of the Department, the organisation analyses and shares information across the state’s health system to ensure everyone has an accurate picture of where concerns are, and where things are being done well to good effect.
In the initial 12 months of the organisation’s operation an interim CEO had been in place and at the time of engaging with Future Leadership the Department sought to appoint a permanent CEO to grow the newly established entity. Responsible to the Department Secretary, the CEO was to have a range of skills and experience including an ability to deal with data, concepts and complexity, and demonstrated experience in providing guidance and support to a senior executive team.
Candidate net Promote Score
Future Leadership combines truly personalised relationships with innovative technology solutions to ensure an approachable and efficient process for all our Net Promoter Score across clients, successful candidates and unsuccessful candidates is well above industry standard.
Candidates supported every year
We maintain genuine relationships with past candidates and continue to support them with leadership solutions long term, after they land their role.
Senior Women Appointed since 2002
Over half of the executive search assignments undertaken by our team have resulted in the appointment of outstanding female or LGBTQI+ leaders to high profile roles.
Candidate Retention Rate for 12 months since 2002
Our thorough briefing process and ability to engage passive candidates mean that we go to great lengths to find the right person for the role – long term!
The Process
Partnering with the executive stakeholders, the Future Leadership team, conducted an initial briefing to obtain a clear view of the operating environment and the desired skills, experience, and competencies of the ideal candidate.
The search process was designed to target high calibre potential candidates who were established CEOs who understood hospital service delivery and who had expertise in the development and maintenance of measurement and information systems to support routine, high quality reporting on health and community services.
Supported by in-house research support, Future Leadership leveraged our strong network of known candidates and referral partners to uncover candidates within aligned health, community and government agencies who had an understanding of the Public Service and who had experience overseeing health information and performance in other state and territory Health Departments . Future Leadership also approached candidates in New Zealand, the UK and Canada who met the selection criteria.
Emerging Capabilities
Commercial Acumen
Provides a deep understanding of relevant industry, marketplace and business drivers as applicable to the organisation. Leverages the application of commercial tools and frameworks to manage opportunities, conflicts and trade offs. Able to focus on customer service requirements and acts proactively to raise the customer experience.
Stakeholder Relations
Works strategically and systemically to encourage diverse thinking with all types of people. Actively contributes to teamwork, and deliberately builds relationships and networks across a range of people and communities.
Technology Literacy
Adopts a digital mindset whereby technology becomes second nature as an enabler of human nature. Actively builds awareness of technology innovation and mitigates risk of bias, harm, or exclusion. Leverages technology innately to drive innovation, performance, productivity, and efficiency.
Innovation & Creativity
Positively challenges the status quo, expected norms, and workplace paradigms. Contributes new ideas, solutions, and perspectives to current challenges and thinking practices enabling the creation of new products, solutions and opportunities.
Systems Thinking
Systematically breaks down siloes across the operating environment and connects stakeholders to harness convergent ideas. Understands the leverage points of systems change and demonstrates the ability to think beyond known systems.
The Outcome
The Selection Committee, which included the Secretary of the Department, interviewed four highly qualified candidates and after extensive 360-degree referencing, the appointee was confirmed.
With a PhD focused on utilisation of health metrics to guide evidence-based clinical decisions, the appointee demonstrated experience in the development and maintenance of measurement and information systems combined with extensive experience engaging with senior Government officials. In the breadth of an extensive career, the appointee had previously held positions including CEO of the Pharmaceutical Society of Australia and the CEO of the Australian Research Alliance for Children and Youth (ARACY).
