Empowering Change: Future Leadership Supported Ambulance Victoria in Establishing the Equality & Workplace Reform Division.
The Brief
In March 2022 a brand new Division was created within Ambulance Victoria in response to a Review undertaken by the Victorian Equal Opportunity & Human Rights Commission (VEOHRC).
The Review contained a number of recommendations for making Ambulance Victoria a safer place for people to work and volunteer, and a more progressive and capable workplace where people thrive. The newly created Equality and Workplace Reform Division is headed by Executive Director, Simone Cusack, who has been seconded from VEOHRC. One of her first tasks was to build out a team of experts in diversity and inclusion, change management, organisational psychology and program monitoring and evaluation. This was a high profile exercise with high expectations around transparency, inclusion and due diligence and it meant a lot to the Future Leadership team that we were entrusted by Ambulance Victoria to support this critical work.
Candidate net Promote Score
Future Leadership combines truly personalised relationships with innovative technology solutions to ensure an approachable and efficient process for all our Net Promoter Score across clients, successful candidates and unsuccessful candidates is well above industry standard.
Candidates supported every year
We maintain genuine relationships with past candidates and continue to support them with leadership solutions long term, after they land their role.
Senior Women Appointed since 2002
Over half of the executive search assignments undertaken by our team have resulted in the appointment of outstanding female or LGBTQI+ leaders to high profile roles.
Candidate Retention Rate for 12 months since 2002
Our thorough briefing process and ability to engage passive candidates mean that we go to great lengths to find the right person for the role – long term!
The Process
Future Leadership assembled a dedicated project team to support recruitment, executive search, leadership assessment and onboarding as well as provide robust project administration and management.
Future Leadership developed a dedicated microsite to transparently share information with prospective candidates about the situational context, the various roles, the timelines and how to apply. The content created was compelling and was delivered in multiple formats – photo images, video messages and text copy. The microsite was received positively. In particular, the webinar on ‘Application Advice’, which provided support for the application process, CV development, the interview process and how assessments are used, was received very favourably. Conducted over two separate tranches, Future Leadership managed panel interviews for each role as well as reference checking, psychological assessments, required probity checks and offer negotiation.
Emerging Capabilities
Policy Development
Crafting comprehensive strategies and frameworks to address complex societal issues through effective policymaking.
Public Policy
Analysing and shaping government policies to promote the public good and ensure equitable outcomes.
Stakeholder Analysis
Identifying and evaluating the interests and influence of key stakeholders to inform strategic decision-making.
International Law
Navigating the complexities of global legal frameworks to ensure compliance and promote international cooperation.
Policy Analysis
Conducting rigorous evaluations of policy proposals and their impacts to inform evidence-based decision-making.
The Outcome
Eight months after the Fisher Leadership project team was briefed on the roles, 20 talented people have been appointed within the new Division.
These individuals hail from a range of sectors including Higher Education, the private sector and Government. The appointees bring diverse backgrounds and experience as well as diverse and inclusive mindsets ensuring they will be strong role models for the broader organisation.
Congratulations to the new members of the Equality & Workplace Reform Division!
- Director Workplace Reform – Bonnie Loft
- Director Diversity & Inclusion – Wei-Fong Yee
- Program Lead, Workplace Reform – Andrew Prosser
- Program Lead, Aboriginal and Torres Strait Islander – Michelle Crilly
- Program Lead, Accessibility – Amber Smith
- Program Lead, Gender Equality – Alison Cheney
- Program Lead, Multicultural – Cherlyn Chia
- Lead Change Management – Diah Yoshida
- Organisational Psychologist – David Paterson
- Senior Data Analyst – Celestien Chan
- Senior Lead, Diversity & Inclusion – Joel Pearlman
- Senior Manager Monitoring & Evaluation – Jorja Millar
- Senior Policy & Research Manager – Tal Shmerling
- Senior Program Manager Implementation – Kate Evans and Claire Larkin
- Policy Specialist – Abhishek Easwaran
- Policy Specialist – Sharyn Coker
- Program Officer – Monitoring & Evaluation – Rachel Chapin
- Program Officer, Implementation – Sara McCarthy
- Coordinator, Equality Contact Officers – Claire Alexander
- Executive Assistant – Kinjal Kamdar
Go behind the scenes of the Ambulance Victoria project.
Additional Support
Recruitment Microsite
Given the volume of roles and importance of the project, a microsite for recruitment was created in close partnership with Ambulance Victoria. Aligned to the division’s purpose to drive equality, the microsite included:
- an introductory video from the division leader (supplied by Ambulance Victoria),
- a statement of commitment to be consciously inclusive throughout the recruitment process including a point of contact for accessibility provisions to be pursued,
- a video recorded by June Parker, General Manager of Coaching and Transition at CLA, outlining the recruitment process and advice for preparing an application.
