Interim chief information officer driving digital transformation and IT strategy at a local government council. Strengthening technology infrastructure and innovation for community services.
The Brief
The Director of Customer and Strategy at a local government council connected with Future Leadership’s Interim Executive to assist in an urgent need for an Interim CIO.
The organisation was going through a challenging period of transition and was looking for someone to lead the team and the Council’s IT operations during this time as well as to continue the reform agenda and pick up the existing large scale technology implementation program.
Increase in General Management Skills
According to the American Management Association, only 14% of businesses consider themselves “well prepared” to handle a sudden loss in senior management. Add to that the fact that it takes at least four months to fill an executive role, and an Interim Executive experienced in operations makes a lot of sense!
Increase in Customer Experience Skills
These days experience is everything. What truly makes for a good experience? Speed. Convenience. Consistency. Friendliness. And human touch. Our Interim Executives deliver a great experience while improving your customer experience!
Increase in People & Culture Skills
Organisations are constantly changing as they respond to internal and external pressures. Continual process improvement can enable team engagement and lead to growth. Interim Executives bring fresh eyes and effective industry best practice to the execution.
Increase in Data Analytics
Complex challenges require critical thinking and in the age of information-overwhelm it is imperative to have analytical minds at the table. These skills range across finance, data science, systems and more. An Interim Executive can be the right person to optimise your inputs to maximise your output.
The Process
With tight timelines in place, the Interim Executive team screened our extensive data base and shortlisted three candidates that could be a good fit for the role. Interviews were scheduled within the week and a high calibre candidate was identified as the Interim Chief Information Officer.
She brings over 20 years of leadership experience across local and global organisations in public, private and NFP. She is a strategic and performance focused executive leader specialising in digital and information technology, business systems and service transformations, optimisation and program management.
Emerging Capabilities
Project Management
Expert in leading complex projects, with a focus on delivering results within scope, time, and budget constraints.
Capital Management
Skilled in managing capital projects, ensuring efficient use of resources and alignment with organisational goals.
Facility and Property Management
Proficient in overseeing facility and property management, with a deep understanding of operational impacts and efficiencies.
Operations Management
Experienced in driving operational excellence, ensuring that projects are delivered with maximum efficiency and effectiveness.
PMO Implementation
Adept at establishing and leading Project Management Offices (PMOs), creating frameworks that drive project success and organisational improvement.
The Outcome
The successful commenced in the role within three weeks of the Interim Executive team receiving the brief. She completed a speedy handover with the incumbent and took over the reigns in no time.
She was also further extended from the initial engagement period of 3 months to complete additional projects before the permanent CIO position was filled. The client’s overall feedback was outstanding.
