Appointing an Interim Learning and Development Executive to Transform Workforce Engagement and Build Leadership Capability in a Home Improvement Solutions Provider
The Brief
Future Leadership™ partnered with a home improvement solutions provider to appoint an Interim Learning and Development (L&D) Executive during a period of significant organisational change.
The organisation sought to enhance the employee experience in an evolving hybrid work environment and align learning and development strategies with broader transformation and growth initiatives. The Interim L&D Executive was tasked with fostering employee engagement, developing scalable learning solutions, and elevating the L&D function to meet the needs of a geographically dispersed workforce.
Increase in General Management Skills
According to the American Management Association, only 14% of businesses consider themselves “well prepared” to handle a sudden loss in senior management. Add to that the fact that it takes at least four months to fill an executive role, and an Interim Executive experienced in operations makes a lot of sense!
Increase in Customer Experience Skills
These days experience is everything. What truly makes for a good experience? Speed. Convenience. Consistency. Friendliness. And human touch. Our Interim Executives deliver a great experience while improving your customer experience!
Increase in People & Culture Skills
Organisations are constantly changing as they respond to internal and external pressures. Continual process improvement can enable team engagement and lead to growth. Interim Executives bring fresh eyes and effective industry best practice to the execution.
Increase in Data Analytics
Complex challenges require critical thinking and in the age of information-overwhelm it is imperative to have analytical minds at the table. These skills range across finance, data science, systems and more. An Interim Executive can be the right person to optimise your inputs to maximise your output.
The Process
Future Leadership™ delivered a targeted interim solution to address the client’s strategic needs:
- Specialist Search: Identified an experienced L&D leader with extensive expertise in organisational development, change management, and leadership capability building.
- Collaborative Approach: Partnered with the organisation’s leadership team to develop a comprehensive L&D framework tailored to a hybrid working model.
- Scalable Solutions: Designed strategies to enhance employee engagement and deliver impactful learning outcomes.
The appointed interim executive quickly engaged with stakeholders to transform the organisation’s L&D function and align it with broader strategic goals.
Emerging Capabilities
Organisational Capability
Understands the organisation’s future requirements and identifies opportunities to build potential across the workforce.
Culture and Engagement
Fosters a positive culture, creating a sense of belonging and inclusiveness within the organisation.
Innovation and Creativity
Demonstrates curiosity and contributes new ideas and solutions to improve learning and development programs.
Communication and Influence
Articulates messages with clarity and impact, inspiring action and fostering collaboration.
Digital Literacy
Leverages technology to drive innovation, performance, and efficiency in learning and development initiatives.
The Outcome
The Interim L&D Executive delivered significant impact, ensuring the workforce remained agile, engaged, and well-prepared for ongoing transformation. Key achievements included:
- Hybrid Learning Platforms: Introduced flexible, technology-driven solutions that increased participation rates across the workforce.
- Leadership Development Programs: Equipped managers with tools to effectively lead teams in a hybrid environment.
- Enhanced Engagement: Improved employee engagement and learning outcomes, aligning opportunities with career progression and job satisfaction.
- Technology Integration: Implemented new technologies to improve the efficiency and accessibility of learning programs, ensuring participation regardless of location.
These contributions positioned the organisation as a leader in employee growth and development, fostering a resilient and adaptable workforce.
