Interim Head of People and Culture, operational and strategic HR advice.
The Brief
A disability support services organisation reached out to the Future Leadership™ Interim Executive team to find an urgent Interim solution for their Head of People and Culture while the permanent search process was underway.
Following the departure of the permanent Head of People and Culture, the Chief Executive Officer and leadership team required someone with experience in managing both transformational and cultural change who could provide operational and strategic HR advice.
Increase in General Management Skills
According to the American Management Association, only 14% of businesses consider themselves “well prepared” to handle a sudden loss in senior management. Add to that the fact that it takes at least four months to fill an executive role, and an Interim Executive experienced in operations makes a lot of sense!
Increase in Customer Experience Skills
These days experience is everything. What truly makes for a good experience? Speed. Convenience. Consistency. Friendliness. And human touch. Our Interim Executives deliver a great experience while improving your customer experience!
Increase in People & Culture Skills
Organisations are constantly changing as they respond to internal and external pressures. Continual process improvement can enable team engagement and lead to growth. Interim Executives bring fresh eyes and effective industry best practice to the execution.
Increase in Data Analytics
Complex challenges require critical thinking and in the age of information-overwhelm it is imperative to have analytical minds at the table. These skills range across finance, data science, systems and more. An Interim Executive can be the right person to optimise your inputs to maximise your output.
The Process
The client required an immediate solution and Future Leadership™, Interim Executive presented the client with three strong candidate profiles for consideration in 24 hours.
A senior people and culture executive, with a solid background in people strategy and advice, employee relations and policy, was successful in the role.
Emerging Capabilities
Strategy and Purpose
Develops and leads strategy for the function/organisation, taking a broad and long-term perspective. Understands and considers context. Communicates and gains buy-in to the function/organisation goals, direction and vision, promoting change initiatives.
Culture and Engagement
Fosters a positive culture, creating a sense of belonging and inclusiveness. Creates an environment that encourages diverse perspectives and facilitates a psychologically safe environment.
Sustainability, Ethics and Integrity
Prioritises the environment in making decisions and leading others. Operates with integrity and aligns self to a high standard of social, cultural and professional standards of conduct. . Adheres to moral and ethical principles. Draws on values to inform behaviour.
Communication and Influence
Articulates messages with clarity and impact to build understanding, inspire action, persuade others and enable information exchange. Considers the audience and draws on different styles to create impact.
Organisational Capability
Understands the organisation's future requirements and identifies opportunities to build potential across the organisation. Seeks opportunities to develop other people and takes appropriate action to address skill gaps in others.
The Outcome
The Interim Executive commenced within two weeks of the client briefing.
On assignment for an initial period of 3 months, the Interim Executive had an immediate impact in the organisation and the client’s overall feedback has been excellent.
