Interim People and Culture Manager, maintaining operational continuity while progressing several important initiatives.
The Brief
A respected leader in the aged care and disability services sector engaged Future Leadership to provide an Interim People and Culture Manager to support their Executive Manager of People, Culture and Quality.
This key role was established following the resignation of the incumbent, with a clear focus on maintaining operational continuity while progressing several important initiatives. Beyond bridging a leadership gap, the interim placement ensured stability for the People and Culture function and laid the groundwork for meaningful, ongoing impact.
Increase in General Management Skills
According to the American Management Association, only 14% of businesses consider themselves “well prepared” to handle a sudden loss in senior management. Add to that the fact that it takes at least four months to fill an executive role, and an Interim Executive experienced in operations makes a lot of sense!
Increase in Customer Experience Skills
These days experience is everything. What truly makes for a good experience? Speed. Convenience. Consistency. Friendliness. And human touch. Our Interim Executives deliver a great experience while improving your customer experience!
Increase in People & Culture Skills
Organisations are constantly changing as they respond to internal and external pressures. Continual process improvement can enable team engagement and lead to growth. Interim Executives bring fresh eyes and effective industry best practice to the execution.
Increase in Data Analytics
Complex challenges require critical thinking and in the age of information-overwhelm it is imperative to have analytical minds at the table. These skills range across finance, data science, systems and more. An Interim Executive can be the right person to optimise your inputs to maximise your output.
The Process
Future Leadership executed a rapid and targeted interim search strategy to address the client’s needs:
- Extensive Search Network: Leveraged our interim executive network to identify 14 qualified candidates within three days.
- Detailed Evaluation: Assessed candidates based on HR operations expertise, strategic insight, and cultural alignment with the organisation’s mission.
- Shortlisting: Presented four exceptional candidates for final consideration.
The successful appointee demonstrated a solid background in people strategy and advice, employee relations and policy.
Emerging Capabilities
Strategy and Purpose
Develops and leads strategy for the function/organisation, taking a broad and long-term perspective. Understands and considers context. Communicates and gains buy-in to the function/organisation goals, direction and vision, promoting change initiatives.
Culture and Engagement
Fosters a positive culture, creating a sense of belonging and inclusiveness. Creates an environment that encourages diverse perspectives and facilitates a psychologically safe environment.
Sustainability, Ethics and Integrity
Prioritises the environment in making decisions and leading others. Operates with integrity and aligns self to a high standard of social, cultural and professional standards of conduct. . Adheres to moral and ethical principles. Draws on values to inform behaviour.
Communication and Influence
Articulates messages with clarity and impact to build understanding, inspire action, persuade others and enable information exchange. Considers the audience and draws on different styles to create impact.
Organisational Capability
Understands the organisation's future requirements and identifies opportunities to build potential across the organisation. Seeks opportunities to develop other people and takes appropriate action to address skill gaps in others.
The Outcome
A highly experienced professional with a background in implementing HR specific projects and leading workforce system changes, aligning closely with the organisation’s immediate needs, was appointed to the interim position.
The interim professional’s contributions exceeded expectations, leading to the initial six-month assignment being extended by another three months and a role elevation to the executive leadership team.
