Delivering a Leadership Development Program to Strengthen Strategic Influence and Adaptive Thinking for a National Retail and Distribution Organisation
The Brief
Improvement in Performance
Studies show that executives who receive coaching report a 70% improvement in work performance, according to the International Coaching Federation (ICF).
Lower Turnover Rate
Organisations with effective leadership development programs have a 30% lower turnover rate among employees, as leadership development fosters employee engagement and loyalty.
Reference: Harvard Business Review, "The Impact of Leadership Development on Employee Engagement" (2017)
Companies report Enhanced Leadership Skills
85% of companies report an improvement in leadership capabilities as a direct result of implementing leadership development programs, leading to better decision-making and team management.
Reference: Deloitte, "Global Human Capital Trends" (2019)
Higher Return on Investment (ROI)
Leadership development programs yield an average return on investment (ROI) of 6 times the cost of the program, reflecting the significant value they add to the organization.
Reference: Korn Ferry, "The Real ROI of Leadership Development" (2018)
The Process
• Program Co-Design: Developed a multi-module structure focused on self-awareness, communication, and leadership presence.
• Delivery: Delivered through interactive workshops including:
- Leading Self – Building self-awareness and resilience
- Confident Communication – Influencing and storytelling
- Leadership Presence and Impact – Driving outcomes through others
• Applied Learning: Participants engaged in real-world projects to embed learning, supported by reflection activities and practical resources.
• Evaluation: Captured feedback through session ratings and participant reflections.
The Advisory Team's Impact Across Clients Through Survey Feedback
32% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
21% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
27% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
30% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
• Participants reported increased confidence and leadership presence
• Improved ability to influence and communicate effectively
• Greater clarity on leading through complexity
• A leadership community was established, aligned with strategic goals and positioned to lead with impact
Client Testimonial:
The best training session I’ve had in a while.
