Responding to Disruption with Interim Leadership

Responding to Disruption with Interim Leadership

By Josh Mullens

Here’s an uncomfortable truth: while you’re still debating whether to post that senior role internally or externally, your competitor just hired an interim leader who’s already three weeks into solving the problem you’re still defining. Welcome to the new reality of business velocity, where the luxury of six-month hiring processes belongs in the same museum as fax machines and annual performance reviews.

Disruption isn’t coming, it’s here, it’s accelerating, and it’s ruthlessly exposing every inefficiency in how organisations approach talent. The companies thriving aren’t just adapting to disruption; they’re weaponising it by fundamentally rethinking how they access leadership capability. They’ve discovered what progressive organisations have known for years: interim leadership isn’t a stop-gap solution, it’s a strategic accelerator.

The Adaptability Advantage

The numbers tell a stark story. Gallup’s latest research reveals that global employee engagement has fallen to just 21%, with manager engagement dropping even more dramatically from 30% to 27%. Meanwhile, 57% of employers report moderate or significant negative effects on productivity from skills gaps, and nearly one in five employees are perceived as not proficient in their roles. This isn’t just a recruitment crisis, it’s a capability emergency that traditional hiring approaches simply cannot address fast enough.

Traditional permanent hires come with baggage. Not the personal kind, the organisational kind. They arrive with expectations shaped by their last company’s culture, processes, and pace. They need time to understand your unique ecosystem, build relationships, and figure out where the political landmines are buried. By the time they’re truly effective, your window of opportunity may have slammed shut.

Interim leaders operate differently. They’re professional adapters, wired to hit the ground sprinting rather than walking. They’ve seen this movie before, multiple times, across multiple industries, and they know how to read organisational DNA quickly. While permanent hires are still asking “How do things work here?”, interim leaders are asking “What needs to change, and how fast can we do it?”

This adaptability isn’t just about speed, it’s about perspective. Interim leaders bring pattern recognition from diverse contexts. They’ve navigated digital transformations in manufacturing, led restructuring in financial services, and driven innovation in healthcare. They’re walking libraries of what works, what doesn’t, and what kills momentum. That cross-pollination of ideas and approaches is invaluable when disruption demands fresh thinking.

Consider the interim COO who transformed a traditional retailer’s supply chain by applying lessons learned from managing disaster relief logistics. Or the interim CTO who accelerated a bank’s digital transformation using frameworks developed in the gaming industry. These aren’t anomalies, they’re examples of how interim talent brings adaptive intelligence that permanent hiring often can’t access.

Staying Agile in an Inflexible World 

Agility isn’t just about moving fast, it’s about moving smart, and that requires organisational flexibility that most traditional structures can’t support. Permanent headcount comes with permanent overhead, permanent politics, and permanent resistance to change. Interim leadership flips this dynamic, creating pockets of high-performance capability that can be deployed precisely where and when they’re needed most.

Think of interim leadership as organisational special forces. Elite units deployed for specific missions with clear objectives and timelines. They’re not constrained by the usual organisational inertia because they’re not invested in preserving the status quo. Their success is measured by results, not politics, and their timeline is measured by impact, not tenure.

This creates a different dynamic entirely. Teams respond differently to interim leaders because everyone understands the mission is time-bound and results-focused. There’s less posturing, fewer turf wars, and more urgency around execution. It’s remarkable how clarity of purpose and timeline can cut through organisational complexity.

Smart organisations are building this agility into their operating model. They maintain core permanent leadership whilst strategically deploying interim capability for transformation initiatives, crisis response, market expansion, or innovation projects. It’s a hybrid approach that combines stability with surge capacity.

Derisking the Talent Equation

Traditional hiring is expensive gambling. You’re betting six-figure salaries, equity packages, and significant onboarding investment on limited data points: interviews, references, and gut instinct. The cost of a bad senior hire isn’t just their salary, it’s the opportunity cost of lost momentum, demoralised teams, and delayed results. McKinsey research suggests that failed senior executive hires can cost organisations up to $2.7 million when you factor in all the downstream impacts.

In early 2025, CEO departures reached record highs, while interim appointments surged. Research cited in Forbes indicates that nearly 25% of new CEOs appointed in the first two months of 2025 were on an interim basis, a significant increase from 8% during the same period in 2024.

The situation is compounded by a leadership development crisis. Research by Gallup shows that less than half of the world’s managers (44%) say they have received management training, yet 70% of team engagement is attributable to the manager. When 44% of employers cite evolving business needs and 42% point to constantly evolving skills requirements as primary causes of skills gaps, the traditional approach of hoping permanent hires will adapt becomes increasingly untenable.

Interim leadership fundamentally changes this risk profile. Instead of betting on potential, you’re buying proven performance. Most interim leaders come with portfolios of completed assignments, measurable outcomes, and references from multiple contexts. You’re not guessing how they’ll perform under pressure, you’re seeing evidence of how they’ve already performed under similar pressures.

The financial model is equally compelling. Whilst daily rates for top interim talent might seem high, the total cost of engagement is often lower than permanent hiring when you factor in recruitment fees, onboarding costs, and the risk of having to repeat the process if the hire doesn’t work out. More importantly, interim leaders are incentivised to deliver quickly because their reputation depends on measurable results within defined timeframes.

This de-risking becomes even more critical in uncertain markets. When economic headwinds make permanent headcount risky, interim leadership provides access to senior capability without long-term commitments. Organisations can scale expertise up or down based on market conditions whilst maintaining strategic momentum.

The Perfect Fit: When Interim Makes Most Sense

Not every role or situation calls for interim leadership, but the sweet spots are expanding as business velocity increases. The data reveals why: with only 37% of organisations planning to increase their training investment and skills gaps affecting nearly one in five employees, traditional development approaches aren’t keeping pace with market demands.

Digital transformation initiatives are perfect interim territory. These projects require deep technical expertise, change management capability, and the political independence to challenge established ways of working. An interim CTO or interim head of digital can drive transformation more aggressively than someone who has to live with the long-term political consequences of disrupting comfortable patterns.

Market expansion represents another prime opportunity. Launching into new geographic markets or customer segments requires different skills and approaches than maintaining existing operations. An interim leader can build the beachhead, establish the foundation, and hand over to permanent leadership once the market opportunity is validated and scaled.

Complex projects with defined endpoints, mergers and acquisitions, major system implementations, regulatory compliance initiatives, benefit enormously from interim leadership. These situations demand deep expertise, intense focus, and the ability to work across organisational boundaries without being constrained by traditional hierarchies.

The organisations winning in disrupted markets aren’t just using interim leadership reactively, they’re building it into their strategic capability. They maintain relationships with proven interim talent, understand where interim solutions can accelerate outcomes, and aren’t constrained by traditional thinking about permanent versus temporary roles.

Final Thought

This isn’t about replacing permanent talent. It’s about building a more agile, responsive leadership model. One that recognises the speed of change, and the need for capability that can match it.

If you’re navigating disruption and need support from proven executive talent, I’d welcome a conversation.

Get in touch: [email protected]


 

Josh Mullens is Partner – Interim Executive at Future Leadership. With more than 15 years’ experience delivering senior interim appointments across Australia and the UK, Josh works with clients across commerce, industry, government, and professional services to navigate disruption and deliver critical outcomes.

 

 

 

The Four B’s Framework for Talent Acquisition

The 4Bs framework Buy, Build, Borrow, Bridge – has become an essential tool in talent acquisition. The past few years have brought about significant changes in resourcing, legislation, and socio-economic conditions, forcing organisations to rethink how they attract and retain top talent.

For emerging organisations, established companies re-evaluating their capabilities, business owners future-proofing their teams, and HR leaders optimising budgets, the 4Bs offer a flexible, creative approach to management, executive and specialist talent acquisition. Each can be strategically deployed to meet your organisation’s unique needs.

Buy

Buying talent—or hiring external professionals—is a common strategy when an organisation needs specific skills or fresh perspectives that cannot be quickly developed internally. This method is particularly valuable in executive search, where the right leadership can drive significant growth and innovation. However, it is essential to consider the costs associated with hiring, onboarding, and potential cultural alignment challenges.

Build

Building talent involves investing in your existing workforce through training, upskilling, and intentional development programs. This approach is ideal for organisations with a strong internal talent base and a commitment to long-term growth. While this strategy fosters loyalty and morale, it requires time and resources, and may not provide an immediate solution to pressing challenges.

Borrow

In the age of the gig economy, borrowing talent has become increasingly popular, especially in management, executive and specialist roles. Companies are turning to consultants, contractors, and interim executives to address specific challenges without the long-term commitment of a full-time hire. This strategy is particularly effective for organisations with limited budgets or those needing to address immediate issues.

Bridge

Bridging talent through strategic alliances, partnerships, and talent-sharing programs allows organisations to tap into broader talent pools and access new markets. This approach is powerful for companies looking to expand or innovate, but it requires strong alignment and collaboration between partners to avoid operational and cultural pitfalls.

Combining Approaches

In an environment of rapid change and higher executive turnover, particularly in Australia, a combined approach can be effective. For example, leaders may elect to first borrow talent to meet immediate needs, whilst buying through executive search to secure long-term leadership, and then look at building internal programs to enhance future capabilities.

Originally posted on LinkedIn

Talent Strategies for the Future: Buy Borrow Build Strategies

The competition for future-ready talent is escalating amid the increasing integration of AI and data science. Emerging skills and resulting gaps underscore the need for organisations to adopt a highly flexible and adaptable approach to growth and development. “Most organisations will need to adopt a mix of various strategies to address today’s skills challenges,” says Ryan Hill, Director, Advisory, Gartner. “HR leaders need to select flexible strategies that enable the organisation to pivot quickly and fill gaps likely to occur as conditions change — including an exodus of skilled talent. Some talent strategies also work better than others in meeting the needs specific to a recovering economy.” “Business ecosystems change constantly.

Opportunities come and go quickly. The race is won by those most agile and swift. To compete and grow, companies worldwide must regularly expand or reinvent their resources” Build, Borrow or Buy | Solving the Growth Dilemma (build-borrow-buy.com) The way to achieve this? A multifaceted, strategic approach that considers current and future states, intellectual capital, industry trends and the intersection where your organisation sits.

Challenges with Traditional Growth Strategies

While Buy, Borrow and Build can be looked at separately in the reasons for their application, they must be used in conjunction as an organisational capability to achieve lasting, sustainable growth.

“The problem is, most firms’ strategies emphasise just one type of growth–for example, some focus on organic growth, others on M&A. When these strategies falter, the common response is simply to try harder. Instead, firms need to find the pathway that is right for them” – INSEAD’s Laurence Capron and co-author Will Mitchell, of Duke University’s Fuqua School of Business and the Rotman School of Management at the University of Toronto.

Implementation is not the end

The aim to grow faster with the least amount of disruption requires a constant finger on the pulse. Implementation is not the end. Continuous monitoring, reporting and evaluation are all highly essential to keep on track in a climate that is constantly evolving. This iterative process ensures that your organisational capability remains aligned with business goals and flexible to changing circumstances.

 

What is the Buy Borrow Build Framework?

The ‘Build, Borrow or Buy’ framework creates a holistic guide for talent management, ensuring alignment with the current state and future needs. The framework was developed by Laurence Capron and Will Mitchell. Build, Borrow or Buy | Solving the Growth Dilemma (build-borrow-buy.com) serves as a guiding light for business growth in a rapidly changing talent landscape.

 

Evaluating Buy Borrow Build Strategies

 

Buy

Buying involves acquiring external assets, whether that be human capital, infrastructure, or IP. This strategy will often occur through mergers, acquisitions, or outright purchases of other companies.

Questions to consider may be: Does acquisition of assets through acquisition or merger align with our strategic goals and provide the most efficient path to fill gaps in comparison to organic growth?

Advantages: Providing a shortcut to entering new markets, industries or products, this pathway allows organisations to quickly gain access to established resources.

Considerations: The integration process after a purchase can be complex, requiring careful planning and execution. Challenges involving cultural resilience and integrity may also arise, especially in the current climate of change fatigue.

Build

Build involves investing in and developing internal resources. As the alternative to other external sourcing strategies,this may include uncovering latent talent pools within your organisation, mapping workforce capabilities and developing them to align with predicted skills gaps, talent acquisition or R&D.

Questions to consider might be: Have you invested in a comprehensive view of the future-capability of your workforce? Future capabilities outlast rapid skills obsolescence and underpin worker’s ability for rapid skills adoption. When it comes to organisational development, how important is it that you own the pathways for growth?

Advantages: Building from within provides businesses with control over their growth trajectory, fostering a unique and tailored approach. It allows for the cultivation of a distinct organisational culture and identity.

Considerations:Building may require significant time, learning architecture and resources. The pace of growth might be slower compared to buying or borrowing, and success depends on the organisation’s ability to innovate and adapt, as well as the leveraging of learning ecosystem partnerships

Borrow

Borrow involves collaboration with other organisations to gain access to shared resources. While companies maintain strategic independence, they are open to sharing intellectual capital. This talent model takes a collaborate over compete approach and may involve the use of Gig Executive or Gig Consultant talent, the proactive use of secondments between organisations, and partnerships between business, academia, government bodies and startup communities.

Questions to consider might be:Could you obtain the targeted resources via relationships? Is there an organisation better placed than you to develop your product? How can we create a win-win situation?

Advantages: Borrowing enables companies to tap into external capabilities without the full commitment and complexities associated with acquisitions. It allows for flexibility and can be a cost-effective way to access expertise.

Considerations: Successful collaboration demands strong communication, aligned objectives, and mutual trust. The risk of dependency on external partners also needs to be managed.

How To Decide Which Strategy (Or Mix of Strategies) is Right for You

Building and scaling internal resources can inject new life into the organisation through innovation and intellectual capital. Conversely, internal upskilling takes time and commitment – two aspects which may mean time-based opportunities are missed.

“Reliance on only one dominant mode leads firms to believe that their success depends on working hard at implementing that one mode” Build, Borrow, or Buy: Solving the Growth Dilemma by Laurence Capron, Will Mitchell. It’s clear that skills and resource gaps cannot be covered by any one strategy. But what is the best approach? Or the right mix?

Gartner employs a 5-step strategy to figure out the right mix of approaches to strategic workforce planning.

Gartner’s 5-step approach to strategic workforce planning

1: Define the critical skills needed.

2: Analyse workforce for critical skills.

3: Prioritise chosen strategies – Buy, Build or Borrow.

4: Combine for the right mix.

5: Guide business leaders.

 

Solving the Growth Dilemma

The stakes are high when it comes to addressing the resource needs of an organisation, the nuances of how this framework applies to each organisation are many and varied, therefore time must be taken to map out the current and future states of your needs. Strategic planning that integrates both employed and contingent talent can lead organisations towards long-term optimisation of cost, flexibility, and effectiveness.

“Business ecosystems change constantly. Opportunities come and go quickly. The most agile and swift win the race. To compete and grow, companies worldwide must regularly expand or reinvent their resources” Build, Borrow or Buy | Solving the Growth Dilemma (build-borrow-buy.com)

The way to achieve this? Future Leadership is a comprehensive talent solutions ecosystem, providing executive search, leadership development and coaching, workforce planning and transition, and access to on demand talent. Our team works together to syncronise a multifaceted, strategic approach that considers current and future states, intellectual capital, industry trends and the intersection where your organisation sits.

By embracing flexibility, agility, and a forward-thinking mindset, organisations can navigate the complexities of growth and business development, ensuring readiness to strike at the right time in seizing opportunities and overcoming new challenges in an exciting and ever-changing organisation ecosystem.

Book a consultation on the buy borrow build strategy for you

To truly fortify your organisation for the future, consider the transformative power of Interim Executives. Is your organisation in need of specialised talent? Why not consider engaging an Interim Executive to drive change in the short term? Our experienced interim leaders are ready to roll up their sleeves and start work alongside your team in as soon as two business days. Call our specialist interim team to agree on your perfect interim talent option today.

The Rise of Fractional: The Evolution of Interim Executives

Embracing Fractional Work

Considering interim work? Can you imagine being able to choose when and where you work or tailoring your workload to align with your interests and values? Perhaps it’s time to consider fractional work.

In the evolving work landscape, where remote and flexible arrangements have become the norm rather than the exception, a new trend is making waves across industries: fractional work. This approach, highlighted by Matt Widdoes, CEO of Mavan, in his Forbes article “The Future Is Fractional: How Remote Work Opened Doors For Decentralised Talent,” presents a compelling case for rethinking traditional hiring practices. RJ Milnor in SHRM’s “Fractional Work & Your Talent Strategy” and Brianna Doe‘s narrative on “Welcome to the Jungle” about “Freelancing in 2024: The rise of fractional work in tech,” add depth to our understanding of this trend. In this article we explore the concept of fractional work further, building on these insights and examining its implications for future workforce management and for interim executives.

 

What Is Fractional?

Fractional work transcends traditional employment models by offering a strategic framework for leveraging top-tier talent on a part-time, interim, or project basis. This model is especially relevant in today’s fast-paced business environment, where adaptability and quick access to specialised skills are key to staying competitive. Fractional work allows you to combine multiple smaller roles, while gig work lets you engage in short-term or on-demand tasks. Talent marketplaces connect businesses with skilled professionals for project-based opportunities.

As Widdoes describes, fractional hiring breaks down “traditional barriers of location, schedule, and compensation,” enabling organisations to harness expert knowledge efficiently.

 

The Catalysts for Change

Technological advancements, the globalisation of talent pools, and an increased focus on work-life balance have all fueled the shift towards fractional recruitment. The COVID-19 pandemic accelerated this transition, showcasing the feasibility and benefits of decentralised operations. RJ Milnor’s experience with the rapid growth of a platform connecting companies with analytics experts for fractional work illustrates the changing nature of workforce engagement and the need for a holistic approach to talent strategy.

 

Advantages of Fractional

In a world where adaptability and innovation are critical for success, fractional work offers a compelling solution, by offering:

  • Access to Specialised Skills: Companies can draw from a global talent pool to find specific expertise for projects without the fixed costs of full-time employment. Cost Efficiency: Fractional hiring allows for optimised budget allocation by employing experts on demand.
  • Enhanced Flexibility: This model facilitates scaling talent needs in response to project demands and market shifts.
  • Diversity of Perspectives: Fractional professionals often bring varied experiences and insights, enriching organisational innovation. Brianna Doe’s account of tech professionals moving towards fractional work amid industry layoffs further emphasises the trend’s growth.

 

Embracing the Future of Work

The technological infrastructure supporting remote work has been a critical enabler of fractional work. With the advent of Web3 and ongoing digital advancements, accessing decentralised talent is becoming more effective than ever. The insights from Milnor and Doe highlight the importance of adapting to these changes with strategic foresight and an inclusive approach to talent management.

As organisations continue to navigate the possibilities of remote work and decentralised talent, fractional work emerges as a strategic necessity, enabling access to a broad spectrum of global expertise while promoting agility and innovation.

In embracing the fractional model, businesses are not just adapting to the present—they are preparing for a future where flexibility, diversity, and strategic agility define the new normal in workforce management.

 

Want to learn more about Interim or Fractional Models?

Whether you’re considering interim work, or reviewing your workforce management options in your organisation, our team is here to help. We work with you to understand your needs and can connect you with the right interim management opportunities that align with your career or organisation goals.

Register for Interim Opportunities or connect with me to discuss interim talent strategy.

Interim Talent Insight with Benetas

Future Leadership’s Interim Executive team recently supported Benetas to quickly fill an urgent gap with an Interim Operations Manager.

 

We caught up with Helen Kemp, General Manager – Health and Care Support Office, and Sarah Fair, Interim Operations Manager, for a quick Q&A about the experience.

 

Why would you recommend considering interim talent?

Helen:Being able to access someone with the skill and experience to assist in the short term for organisational support is invaluable. Future Leadership provided a timely service, with a great candidate, who also fitted well with the organisation and its values.”

Sarah: “As an interim executive you can use your experience managing complexity to provide stability and mentorship to managers and teams, provide insight into wicked problems and offer options for collaboratively solving them within a clear timeframe, and with the support of Future Leadership’s Interim Executive team.”

 

Helen, what do see as the key advantages of engaging an interim?

Helen: “It provided us an opportunity to get immediate cover in a short term vacancy with a skilled operative. This supported the organisation to continue with its strategic and operational goals.”

 

Sarah, what have you enjoyed about the opportunity to contribute as an Interim Executive?

Sarah: “I’ve enjoyed the opportunity to support managers and teams to focus on the positive, develop practical strategies to embrace opportunities and manage challenges, within a timeframe that allows for setting up the business for a permanent leader to come in and thrive.”

 

Considering an Interim Executive for your team? Reach out for a conversation today.

Senior Interim Talent: An Innovative Solution for Today’s Academic Challenges in Australia

In the ever-evolving landscape of academia, Australian universities face numerous challenges that demand innovative solutions. From funding cuts to the need for digital transformation, the academic sector requires fresh perspectives and expertise to navigate these complexities. One such solution that holds great potential is the use of senior interim talent.

For Purpose: How Interim NFP CEOs can deliver sustainability through times of change

Does your NFP organisation need an interim CEO?

Australia’s not-for-profit sector is dynamic with organisations often facing unique challenges that demand effective and immediate leadership. Interim leadership solutions can help.

Perspectives as an Interim Principal: Is there a compelling case for it to become the norm?

Having recently completed a four-month period as Interim Principal at Methodist Ladies College (MLC), Perth in 2022, I reflect on the fresh perspectives gained from this type of appointment and whether the ‘Interim Head’ should become the ‘new normal’ for schools to support the successful transition between Principals/CEO.

The Great Thing About Interim Executives

Earlier this year the Harvard Business Review explored ‘How Workers with a “Gig Mindset” Can Help Your Company Thrive’. It seems the secret is now well and truly out of the bag! The Interim Executive practice I lead as part of Future Leadership has received such growth in demand in recent times that I’ve barely had a moment to put my thoughts down in support of Jane McConnell’s article.

Interim Executives: The Ultimate Hybrid Talent Model

Somewhere between the Great Resignation or the Great Realignment, the hybrid workforce is gathering momentum. The way people want to work is changing, and the way organisations need to engage talent has reached an inflection point.  

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