- Drive strategy, operational excellence, and service innovation.
- Lead and inspire a high-performing team to achieve outstanding results.
- Deliver impactful carer support services, transforming lives.
The Position
As the Service Manager for Carer Gateway NSW 2, you will lead a committed team to deliver best-practice services across metropolitan, regional, and rural communities. Reporting to the General Manager of Carer Gateway Services, you will shape the future of carer support by embedding Wellways’ values, strengthening stakeholder relationships, and driving service excellence. This is a rare opportunity to combine strategic oversight with hands-on leadership in a role that impacts thousands of carers.
This role involves leading a high-performing, values-driven team while developing and executing strategies that address community needs and align with funding priorities. Building strong partnerships with government, health networks, and community organisations will amplify impact, while driving program innovation and identifying opportunities for service growth is an integral part of this role.
The successful candidate will be an experienced leader with a strong track record in business development and service innovation, a deep understanding of government policies, carer reforms, and the social model of health. Excellent communication, negotiation, and advocacy skills complemented by technical proficiency and the ability to leverage data for informed decision-making are integral to this role.
The Organisation
Wellways is one of Australia’s largest and most respected mental health, wellbeing and carer service providers, Wellways has more than 40 years’ experience working with individuals, families and carers to participate in the community.
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year.
Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.
To apply
Please click the ‘Apply Now’ button, using reference WWAsmn1224.
Address your cover letter and resume to Kate Wheeler and Tania Robinson of Future Leadership™, or call 1300 347 437 for further information.
