Conducting an Executive Search for an enthusiastic and committed Director Digital Transformation for a well known Aged Care organisation providing residential and community services for older Australians
The Brief
This Aged Care provider sought the support of Future Leadership™ to appoint an experienced leader to the position of Director Digital Transformation, with the primary focus of the role being to create and implement a Digital Strategy and governance framework. The Director would work closely with the IT department and the outsourced services to set KPI’s and work towards unifying the previously disparate IT systems along with being prepared to identify and enact the changes required to achieve the organisations outcomes. The Director would make IT relatable to everyone across the company and be able to communicate at all levels.
Candidate net Promote Score
Future Leadership combines truly personalised relationships with innovative technology solutions to ensure an approachable and efficient process for all our Net Promoter Score across clients, successful candidates and unsuccessful candidates is well above industry standard.
Candidates supported every year
We maintain genuine relationships with past candidates and continue to support them with leadership solutions long term, after they land their role.
Senior Women Appointed since 2002
Over half of the executive search assignments undertaken by our team have resulted in the appointment of outstanding female or LGBTQI+ leaders to high profile roles.
Candidate Retention Rate for 12 months since 2002
Our thorough briefing process and ability to engage passive candidates mean that we go to great lengths to find the right person for the role – long term!
The Process
Future Leadership™ assembled a specialised team, including Sandra Kerr and an experienced research and administration team, to lead the search. Key steps included:
- Targeted Search and Talent Pooling: Following an in-depth briefing, Future Leadership™ conducted a targeted search process supported by an online advertising campaign. Sandra Kerr reached out to candidates with prior experience in the sector in addition to individuals with extensive experience in managing external arrangements including service level agreements and ideally within the Health environment.
- Comprehensive Shortlisting: A shortlist of eight candidates was presented to the selection committee with four strong candidates being considered in panel interviews with Uniting AgeWell.
- Panel Interviews and Strategic Presentation: Panel interviews were held with candidates interviewed against specifically tailored questions. Future Leadership™ then conducted full referencing checking before the successful candidate was appointed.
Emerging Capabilities
Strategy and Purpose
Leads transformational processes, motivates teams, and influences commitment to a shared purpose that individuals and the workforce will require to enable sustained organisational success. Builds and promotes a culture underpinning the vision, purpose and values the organisation aspires to achieve.
Initative and Drive
Leads self by working independently, setting and attaining personal and work related goals, and demonstrating motivation and responsibility for their own actions. Demonstrates awareness of personal strengths and improvement areas. Effectively relates to others in a professional manner.
Communication and Influence
Communicates with clarity and impact to facilitate individual and collective understanding, inspire action and enable information exchange. Leverages human-centric communication and storytelling to effectively influence stakeholders across the physical and virtual realms.
Technology and Literacy
Adopts a digital mindset whereby technology becomes second nature as an enabler of human nature. Actively builds awareness of technology innovation and mitigates risk of bias, harm, or exclusion. Leverages technology innately to drive innovation, performance, productivity, and efficiency.
Systems Thinking
Systematically breaks down siloes across the operating environment and connects stakeholders to harness convergent ideas. Understands the leverage points of systems change and demonstrates the ability to think beyond known systems.
Organisational Capability
Anticipates future workplace skills and requirements and builds capability across the organisation. Pro-actively seeks opportunities to develop other people’s talent and career pathways and takes appropriate action to address skill gaps in others.
The Outcome
The Selection Committee had interviewed the shortlisted candidates, and identified a preferred candidate. Future Leadership™ undertook rigorous 360-degree reference checks and presented comprehensive written reports to the Selection Committee. The Executive Search teams targeted search and close collaboration with the health services leadership enabled an efficient and effective appointment process.
