Capability Assessment

Assessment Program Elevates Leadership Capabilities in the Victorian Public Sector

Date Posted:28 August 2024
Consultant:Lisa Everton

Leadership Development Program Drives Capability Uplift for Executives in the Victorian Government

PUBLIC SECTOR

The Brief

In 2018, Future Leadership won a multi-year contract with a state level public sector commission and a leadership academy to deliver Phase 1 of a three-phase, 12-month leadership development program.

The program aimed to create a significant capability uplift across the Executive levels of the public sector, with a target population of 750 executives. The goal was to develop a suite of leadership insight tools that were carefully mapped to the organisation’s Leadership Capability Framework.

 

 

25%25%

Increase in Leadership Effectiveness

Organisations using psychometric assessments like Hogan for leadership development report a 25% improvement in leadership effectiveness and decision-making.

Reference: Hogan Assessments, "The Business Impact of Personality" (2020)

30%30%

Increase in Employee Engagement

Companies that implement capability assessment programs experience a 30% increase in employee engagement, as assessments help align employees with roles that match their strengths and potential.

Reference: CIPD, "Talent Management: Understanding the Dimensions" (2018)

40%40%

Reduction in Turnover

Organisations using psychometric assessments as part of their talent management strategy see a 40% reduction in turnover among high-potential employees.

Reference: SHRM, "Using Assessments for Talent Management" (2019)

20%20%

Improvement in Team Performance

Teams that undergo capability assessments show a 20% improvement in overall team performance due to better role alignment and understanding of individual strengths and development areas.

Reference: Gartner, "Harnessing the Power of Assessments for Team Success" (2021)

The Process

Future Leadership designed a customised methodology that included:

1. Co-Design and Tool Selection: Collaborating on the design and selection of various diagnostic tools aligned with the organisation’s Leadership Capability Framework. These tools were delivered via a technology portal solution designed by Future Leadership’s technology delivery partner. The tools deployed included:

      • Personality Instrument: A widely recognized tool for personality assessment.
      • Leadership Experiences Survey: A custom tool designed specifically for the leadership academy.
      • 360° Feedback Tool: A tailored 360-degree feedback tool developed for the leadership academy.
      • Leader Mindset Indicator: A pioneering measure of leadership mindset.

2. Program Delivery and Support: Future Leadership provided extensive support throughout the program, including:

      • Facilitating information sessions with HR, People and Culture Executives across the public sector.
      • Training coaches on delivering feedback sessions.
      • Presenting at Welcome Sessions for each cohort alongside senior stakeholders.

The Advisory Team's Impact Across Clients Through Survey Feedback

32% Increase in Self Awareness

Individuals’ awareness of motives, values, strengths and development needs

21% Increase in Motivation

Individuals’ motivation to apply learning, insight and further develop

27% Increase in Confidence

Individuals’ confidence in their abilities and impact as a leader

30% Increase in Role Clarity

Individuals’ clarity around success factors associated with their role

The Outcome

The program was exceptionally well-received, significantly elevating the leadership academy’s brand and providing hundreds of leaders with a personalized, insights-based development experience.

Feedback was overwhelmingly positive, and the program saw continued enrolment from participants. The coaching portal designed for the program was praised for its professionalism and ease of use, contributing to the program’s success.

Consultant

Lisa Everton

Manager, Advisory View Profile
Client Testimonial:

The outcome of the coaching portal has been fantastic. It is amazing to think that the participants were able to do this without any issues… the portal is so impressive and professional. It is a credit to you all. Congratulations and thank you!"

Director Public Sector
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