Coaching circles for leadership growth at a logistics and storage company. Building collaboration, capability, and a culture that embraces change.
The Brief
A logistics and storage company, known for its national operations and commitment to customer service, sought to transform its leadership culture under the guidance of a newly appointed CEO. The CEO aimed to shift the organisation from a traditional operational approach to one that embraced collaboration, innovation, and agility.
Future Leadership designed and implemented a coaching program that combined monthly coaching circles with one-on-one coaching. This initiative targeted leaders across departments and geographies, focusing on fostering teamwork, building leadership capabilities, and aligning the team with the CEO’s vision for change. The program also encouraged participants to adopt modern leadership practices and share ideas for business growth and innovation.
Improvement in Performance
Studies show that executives who receive coaching report a 70% improvement in work performance, according to the International Coaching Federation (ICF).
Increase in Employee Retention Rates
Companies that offer coaching and transition programs during restructuring or layoffs see a 60% increase in employee retention rates, as reported by the Human Capital Institute (HCI).
Faster Reemployment
Outplacement services and career transition coaching can reduce the time it takes for displaced employees to find new jobs by 50%, according to a study by RiseSmart.
Higher Return on Investment (ROI)
The ICF reports that companies receive an average return of A$11.85 for every dollar invested in executive coaching.
The Process
Future Leadership collaborated with the organisation to design a comprehensive program of virtual monthly coaching circles. The program included:
- Psychometric assessments and goal-setting for all participants.
- Five coaching circle sessions, each focusing on leadership challenges and practical skill-building.
- Allocation of accountability partners within the circles to foster camaraderie and shared learning.
- One-on-one coaching to address individual leadership goals.
- A final circle where participants presented their learnings and leadership impact to the CEO, leadership team, and Board.
The program was implemented in multiple cohorts, with eight leaders per group. Content for the circles was co-created with the HR Manager and CEO to align with organisational priorities.
Future Leadership's Average Participant Indices Across Coaching & Transition Clients
43% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
27% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
29% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
32% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
The coaching circles created immediate, positive changes within the organisation’s leadership team.
Leaders reported increased collaboration, stronger problem-solving capabilities, and a clearer focus on organisational goals. The CEO observed significant behavioural changes, with participants acknowledging the program’s impact on their teams and personal growth.
