
Transformative Executive Coaching for Leadership Growth at a Chartered Accounting Firm. Building Confidence, Capability, and Stakeholder Management Excellence.

The Brief
A second-tier chartered accounting firm sought to enhance leadership capabilities among individuals on the partnership career track.
The firm aimed to foster insight, self-awareness, and confidence in these leaders to prepare them for senior roles. Future Leadership was engaged to deliver a stakeholder-centred coaching program, tailored to align with organisational goals and individual development needs.
Improvement in Performance
Studies show that executives who receive coaching report a 70% improvement in work performance, according to the International Coaching Federation (ICF).
Increase in Employee Retention Rates
Companies that offer coaching and transition programs during restructuring or layoffs see a 60% increase in employee retention rates, as reported by the Human Capital Institute (HCI).
Faster Reemployment
Outplacement services and career transition coaching can reduce the time it takes for displaced employees to find new jobs by 50%, according to a study by RiseSmart.
Higher Return on Investment (ROI)
The ICF reports that companies receive an average return of A$11.85 for every dollar invested in executive coaching.
The Process
Future Leadership designed and delivered a stakeholder-centred coaching program that included:
- Stakeholder meetings to define goals, success measures, and alignment with organisational objectives.
- Chemistry meetings to build rapport between coachee and coach.
- Multi-rater feedback and Hogan assessments to identify strengths and development areas.
- Tailored coaching sessions focused on leadership development, career progression, and confidence building.
- Models and frameworks to support skill application and behavioural shifts.
- Mid-program and end-of-program reviews with stakeholders to assess progress and impact.
- A feedback questionnaire to evaluate coaching effectiveness.
Future Leadership's Average Participant Indices Across Coaching & Transition Clients
43% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
27% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
29% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
32% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
The program received highly positive feedback from stakeholders and participants.
Visible improvements were noted in leadership, stakeholder management, communication, confidence, and executive presence. Coachees reported a deeper understanding of their strengths and greater alignment with leadership expectations. This success reinforces the importance of coaching in preparing leaders for senior roles within the organisation.