Comprehensive Executive Coaching Program Supports Leadership Development at a Major Australian Energy Services Provider
The Brief
An Australian energy delivery services company sought to create a sole supplier arrangement for executive coaching, with the goal of upskilling leadership capabilities across its teams during times of significant change.
The company wanted to utilise Hogan tools as both behavioural assessments and 360-degree measures of performance. The panel was created to efficiently select and deploy coaches, ensuring that the organisation’s leaders were supported as they navigated complex challenges in a post-COVID-19 environment.
Improvement in Performance
Studies show that executives who receive coaching report a 70% improvement in work performance, according to the International Coaching Federation (ICF).
Increase in Employee Retention Rates
Companies that offer coaching and transition programs during restructuring or layoffs see a 60% increase in employee retention rates, as reported by the Human Capital Institute (HCI).
Faster Reemployment
Outplacement services and career transition coaching can reduce the time it takes for displaced employees to find new jobs by 50%, according to a study by RiseSmart.
Higher Return on Investment (ROI)
The ICF reports that companies receive an average return of A$11.85 for every dollar invested in executive coaching.
The Process
Future Leadership designed a comprehensive coaching program that included the following steps:
- Pre-Session:
- Conducting a ‘chemistry’ meeting with the recommended coach to establish goals for the coaching engagement.
- Completing Hogan Personality Inventory, Hogan Development Survey, or Hogan 360 assessments.
- Coaching Sessions:
- Debriefing assessment reports to explore goals, challenges, and set development objectives.
- Defining success measures and introducing models and frameworks to support these goals, with direction for skills practice and application.
- Review Meetings:
- Facilitating a triad session with the leader, their manager, and the Future Leadership coach.
- Reviewing metrics through CLA assessment and reporting to the People & Culture team.
The coaching was ongoing, with a focus on helping leaders manage large teams effectively during the post-COVID-19 period and in a rapidly changing work environment.
Future Leadership's Average Participant Indices Across Coaching & Transition Clients
43% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
27% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
29% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
32% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
The executive coaching program successfully upskilled over 20 leaders within the organisation, with each individual deriving significant benefit from the coaching.
Feedback results have been positive, demonstrating strong leadership and effective performance management during challenging times. Future Leadership continues to evaluate leadership performance through ongoing triad check-ins and reporting, ensuring continuous improvement and alignment with organisational goals.
