Strategic Transition Support Leads to Successful Outcomes for Executives and Staff at a Global Consumer Goods Organisation During Restructuring
The Brief
A global organisation that manufactures sunglasses decided to shift its business model to online sales from Australian wholesale, leading to a significant restructuring.
This change resulted in the redundancy of several Executive, Management, and operational roles. The organisation was cost-conscious and needed to phase in the restructuring over a six-month period as they withdrew from retailers while ensuring business continuity in the online space. The organisation was cost-conscious.
Improvement in Performance
Studies show that executives who receive coaching report a 70% improvement in work performance, according to the International Coaching Federation (ICF).
Increase in Employee Retention Rates
Companies that offer coaching and transition programs during restructuring or layoffs see a 60% increase in employee retention rates, as reported by the Human Capital Institute (HCI).
Faster Reemployment
Outplacement services and career transition coaching can reduce the time it takes for displaced employees to find new jobs by 50%, according to a study by RiseSmart.
Higher Return on Investment (ROI)
The ICF reports that companies receive an average return of A$11.85 for every dollar invested in executive coaching.
The Process
Future Leadership suggested customised transition programmes for each of the 8 members of the Executive and Management team. This consisted of a 6-month programme of one-on-one coaching sessions underpinned by a robust transition framework.
The organisation was unable to provide the same level of support to the warehouse teams but still wanted to ensure the team received practical and relevant help to successfully transition. Many of the team were long-term employees, and for many, English wasn’t their first language.
Future Leadership designed a series of live Zoom workshops for this cohort, containing clear job search information and provided time for questions. These sessions were recorded and then sent to those in attendance and those who were working shifts or could not attend. In addition, they received one coaching session and 24/7 access to Future Leadership’s proprietary digital outplacement programme, Career Accelerator. This showed them what they needed to know to secure their next role.
Future Leadership's Average Participant Indices Across Coaching & Transition Clients
43% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
27% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
29% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
32% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
All 8 members of the Executive team transitioned successfully into new positions in a staggered manner, which enabled the Director tasked to remain until the end to manage the workload until they themselves successfully transitioned into a new industry, which was part of their personal career development plan.
All 12 of the warehouse team secured new roles, with some taking the opportunity to change careers into social work and aged care.
Client Testimonial:
“It was tough. I was the last person to leave Quay.
June provided me with emotional and career transition support. We explored many options over the months we worked together and I took comfort in the fact that I knew she always had my best interests at heart and was always available to speak to whenever I needed.
I found the program and her coaching and advice invaluable. Her knowledge is vast about recognising your strengths and transferrable skills, how to transition, and how to set up your own business.
I know the others in the organisation felt the same. I would highly recommend June and Future Leadership.”
– Director Wholesale.
