Team Coaching Enhances Leadership Alignment and Collaboration in Major Healthcare Provider
The Brief
A major healthcare provider, renowned for its specialist work in areas such as cancer, infectious diseases, and neurology, engaged Future Leadership to address leadership misalignment within one of its medical departments.
The department was experiencing a lack of clear, unified leadership, which was impacting collaboration and overall team effectiveness.
Improvement in Performance
Studies show that executives who receive coaching report a 70% improvement in work performance, according to the International Coaching Federation (ICF).
Increase in Employee Retention Rates
Companies that offer coaching and transition programs during restructuring or layoffs see a 60% increase in employee retention rates, as reported by the Human Capital Institute (HCI).
Faster Reemployment
Outplacement services and career transition coaching can reduce the time it takes for displaced employees to find new jobs by 50%, according to a study by RiseSmart.
Higher Return on Investment (ROI)
The ICF reports that companies receive an average return of A$11.85 for every dollar invested in executive coaching.
The Process
Future Leadership employed a targeted coaching approach, utilizing behavioral assessments to help the team members better understand their individual leadership styles and how differences in these styles contributed to tensions within the department. The coaching focused on several key areas:
- Communication and Collaboration: Encouraging open communication and collaborative efforts among the team members.
- Enterprise Leadership Perspective: Shifting the mindset from departmental silos to a unified, enterprise-wide perspective.
- Leadership Impact and Intentionality: Helping leaders recognize and own their impact, and encouraging them to be more intentional in their leadership roles.
- Leadership Legacy: Guiding the team to focus on the legacy they wanted to create within the organization and fostering a culture of support and collaboration.
Future Leadership's Average Participant Indices Across Coaching & Transition Clients
43% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
27% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
29% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
32% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
The coaching program led to significant behavioral and leadership shifts within the team, resulting in improved collaboration and a more positive, unified leadership culture.
While the assignment is ongoing, progress has been observed in the team’s approach to leadership, with continued improvements expected as the program advances.
