Empowering Leaders, Elevating Teams: A Journey of Growth and Impact
The Brief
A leading insurance provider engaged Future Leadership to design and deliver a tailored leadership development program for ten team leaders.
These leaders, while all managing direct reports, represented a diverse mix of leadership styles and experience levels within the insurance sector. The program aimed to build leadership capability, foster peer support, and empower participants to lead with greater impact. The initiative was structured to be flexible, evidence-based, and aligned with Future Leadership’s philosophy of extraordinary leadership through practical and psychological insight
Improvement in Performance
Studies show that executives who receive coaching report a 70% improvement in work performance, according to the International Coaching Federation (ICF).
Lower Turnover Rate
Organisations with effective leadership development programs have a 30% lower turnover rate among employees, as leadership development fosters employee engagement and loyalty.
Reference: Harvard Business Review, "The Impact of Leadership Development on Employee Engagement" (2017)
Companies report Enhanced Leadership Skills
85% of companies report an improvement in leadership capabilities as a direct result of implementing leadership development programs, leading to better decision-making and team management.
Reference: Deloitte, "Global Human Capital Trends" (2019)
Higher Return on Investment (ROI)
Leadership development programs yield an average return on investment (ROI) of 6 times the cost of the program, reflecting the significant value they add to the organization.
Reference: Korn Ferry, "The Real ROI of Leadership Development" (2018)
The Process
The program was delivered over six months and included a blend of whole-cohort and small group learning experiences.
Key components included:
- Welcome Session & MBTI Profiling: A virtual introduction followed by personality profiling to build self-awareness.
- Workshop 1 – Leading Self: A full-day onsite session focused on emotional intelligence, personality types, growth mindset, and time management. This was followed by coaching circles to reinforce learning.
- Applied Learning Phase: Participants engaged in self-directed activities and team meeting check-ins to embed learning in real-world contexts.
- Workshop 2 – Leading Others: Another full-day session that built on earlier insights and focused on team leadership dynamics.
- Celebration Event: A graduation-style session where participants shared their learnings and received certificates of completion.
The program also included optional 1:1 coaching sessions for each team leader, providing personalised support and development.
The Advisory Team's Impact Across Clients Through Survey Feedback
32% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
21% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
27% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
30% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
Evaluation data was collected both before and after the program using FL’s Client and Participant Indices. Key findings included:
- Engagement and Satisfaction: Participants reported high levels of satisfaction with the program’s relevance and delivery. The phased structure and coaching circles were particularly valued.
- Leadership Growth: Post-program feedback indicated improvements in self-awareness, communication effectiveness, and leadership confidence. Participants felt better equipped to lead authentically and support their teams.
- Organisational Impact: The program contributed to a stronger leadership culture within the company, with participants expressing a clearer understanding of their leadership purpose and how to apply it strategically
This program won the LearnX award in 2024.
Great to have Dale & Lisa facilitate such a program for us. Valuable and already implementing in my day to day work
Thank you for a thought-provoking, mindset challenging and rewarding course!
