Adaptive Leadership Program Unites and Elevates Leadership for Strategic Growth at a Major Health and Wealth Services Provider
The Brief
A major health and wealth services organization, operating as a mutual entity, sought to unify its siloed business units and develop a cohesive leadership culture to drive strategic growth.
The organisation faced challenges related to limited capital for expansion and a fragmented leadership structure, which hindered its ability to innovate and execute its strategic vision effectively.
Improvement in Performance
Studies show that executives who receive coaching report a 70% improvement in work performance, according to the International Coaching Federation (ICF).
Lower Turnover Rate
Organisations with effective leadership development programs have a 30% lower turnover rate among employees, as leadership development fosters employee engagement and loyalty.
Reference: Harvard Business Review, "The Impact of Leadership Development on Employee Engagement" (2017)
Companies report Enhanced Leadership Skills
85% of companies report an improvement in leadership capabilities as a direct result of implementing leadership development programs, leading to better decision-making and team management.
Reference: Deloitte, "Global Human Capital Trends" (2019)
Higher Return on Investment (ROI)
Leadership development programs yield an average return on investment (ROI) of 6 times the cost of the program, reflecting the significant value they add to the organization.
Reference: Korn Ferry, "The Real ROI of Leadership Development" (2018)
The Process
Future Leadership designed and implemented the “Advance” program, an Adaptive Leadership initiative for the top 35 leaders across the organisation, including high potentials for business leadership roles. The program was built on adaptive leadership principles, with the goal of fostering a culture of learning, innovation, and excellence. Key elements of the program included:
- Assessment and Measurement: Developing self and team awareness through comprehensive assessments.
- Disruptive Leadership Development: Engaging leaders in open dialogue, exposure to alternative environments, and scenario-based learning to challenge existing mindsets.
- Strategic Collaboration: Encouraging collaborative problem-solving, which led to innovative solutions, including the creation of a major inner-city aged care facility as part of a broader $200 million wellbeing precinct.
The Advisory Team's Impact Across Clients Through Survey Feedback
32% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
21% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
27% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
30% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
The Adaptive Leadership Program successfully aligned with the organisation’s strategy, creating a unified leadership vision and strategic purpose.
The program resulted in the development of a 10-year strategic plan, which included decisions on mergers, acquisitions, and divestitures to support growth. The program also fostered a culture of collaboration and innovation, enabling the organisation to overcome its capital limitations and drive strategic growth in its health and wealth services.
