Conducting an Executive Search for an enthusiastic and committed Chief Information Officer for a major public health service, providing world-class healthcare
The Brief
This public healthcare provider sought the support of Future Leadership™ to appoint an experienced leader to the position of Chief Information Officer (CIO). With the recognition that digital technology is the cornerstone for a contemporary health service, the health service embarked on an ambitious program of digital transformation, harnessing the power of data and technology for improved quality of care and productivity. As part of its vision of having a digitally connected and enabled health service, the organisation sought to appoint a new Chief Information Officer (CIO) to progress its bold agenda of digitisation and streamlining systems aimed at optimising the healthcare experience, making it safe, personal, effective and connected for every person. The CIO would be a key advisor to the executive team on IT, cybersecurity and IT risk management. Key accountabilities included augmenting the EMR program in addition to delivering a best in breed cyber security framework.
Candidate net Promote Score
Future Leadership combines truly personalised relationships with innovative technology solutions to ensure an approachable and efficient process for all our Net Promoter Score across clients, successful candidates and unsuccessful candidates is well above industry standard.
Candidates supported every year
We maintain genuine relationships with past candidates and continue to support them with leadership solutions long term, after they land their role.
Senior Women Appointed since 2002
Over half of the executive search assignments undertaken by our team have resulted in the appointment of outstanding female or LGBTQI+ leaders to high profile roles.
Candidate Retention Rate for 12 months since 2002
Our thorough briefing process and ability to engage passive candidates mean that we go to great lengths to find the right person for the role – long term!
The Process
Future Leadership™ assembled a specialised team, including Sandra Kerr and an experienced research and administration team, to lead the search. Key steps included:
- Targeted Search and Talent Pooling: Following an in-depth briefing with the CEO, Future Leadership™ conducted a targeted search process supported by an online advertising campaign. Sandra Kerr reached out to candidates with prior experience in the health sector in addition to individuals with strong leadership experience and transferable skills gained in government, education and not for profit sectors. In addition to this, individuals with technical expertise combined with leadership experience at the Executive and Board level was an identified requirement.
- Comprehensive Shortlisting: A shortlist of five candidates was presented to the selection committee with all five strong candidates being considered across the first round of panel interviews and four progressing to a second round
- Panel Interviews and Strategic Presentation: Panel interviews were held with candidates interviewed against specifically tailored questions. Future Leadership™ then conducted full referencing checking before the successful candidate was appointed.
Emerging Capabilities
Strategy and Purpose
Leads transformational processes, motivates teams, and influences commitment to a shared purpose that individuals and the workforce will require to enable sustained organisational success. Builds and promotes a culture underpinning the vision, purpose and values the organisation aspires to achieve.
Initative and Drive
Leads self by working independently, setting and attaining personal and work related goals, and demonstrating motivation and responsibility for their own actions. Demonstrates awareness of personal strengths and improvement areas. Effectively relates to others in a professional manner.
Communication and Influence
Communicates with clarity and impact to facilitate individual and collective understanding, inspire action and enable information exchange. Leverages human-centric communication and storytelling to effectively influence stakeholders across the physical and virtual realms.
Technology and Literacy
Adopts a digital mindset whereby technology becomes second nature as an enabler of human nature. Actively builds awareness of technology innovation and mitigates risk of bias, harm, or exclusion. Leverages technology innately to drive innovation, performance, productivity, and efficiency.
Systems Thinking
Systematically breaks down siloes across the operating environment and connects stakeholders to harness convergent ideas. Understands the leverage points of systems change and demonstrates the ability to think beyond known systems.
Organisational Capability
Anticipates future workplace skills and requirements and builds capability across the organisation. Pro-actively seeks opportunities to develop other people’s talent and career pathways and takes appropriate action to address skill gaps in others.
The Outcome
The Selection Committee had interviewed the shortlisted candidates, and identified a preferred candidate. Future Leadership™ undertook rigorous 360-degree reference checks and presented comprehensive written reports to the Selection Committee. The Executive Search teams targeted search and close collaboration with the health services leadership enabled an efficient and effective appointment process.
