Collaborating with Purpose: Empowering Leaders to Deliver the Strategy
The Brief
A leading health insurer engaged Future Leadership to design and facilitate a one-hour workshop session as part of its Senior Leaders Forum. The session brought together approximately 150–160 senior leaders from across the business.
The primary objectives were to:
- Strengthen collaboration in the context of strategy.
- Deepen participants’ understanding and application of Enterprise Leadership and Network Leadership.
- Deliver a fun, engaging, and reflective experience that would inspire behavioural shifts aligned with strategic direction
Customer growth for online doctors
A testament to the success of embedding enterprise leadership, driving scalability and meeting patient needs.
More customers in customer care strategy within a year
Reflects the impact of enterprise leadership in aligning strategy to improve customer outcomes.
The Process
The session was structured around a dynamic and interactive format, combining teaching, self-assessment, and experiential learning:
Context Setting: The session opened with a recap of Enterprise and Network Leadership principles, highlighting the evolution of collaboration required to deliver on the strategy.
Collaboration Spectrum: Participants were introduced to the Collaboration Spectrum model and completed a digital self-assessment based on recent work experiences. This tool helped individuals reflect on their current collaboration behaviours and identify areas for growth.
Experiential Activity – “Building in the Dark”: Teams engaged in a hands-on Lego-based challenge designed to simulate varying levels of collaboration. Each team received a box with a design brief, loose Lego pieces, and assigned roles. The activity required teams to navigate ambiguity, role clarity, and interdependence—mirroring real-world collaboration challenges .
Debrief and Reflection: The session concluded with a facilitated debrief, where participants shared insights from the activity and their self-assessments. They were also invited to commit to one personal action to role model collaboration moving forward
The Advisory Team's Impact Across Clients Through Survey Feedback
32% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
21% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
27% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
30% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
The session achieved strong engagement and meaningful reflection among participants:
Behavioural Insights: Data from the Collaboration Spectrum self-assessments revealed a wide range of collaboration maturity across teams. Participants identified specific behaviours—such as clearer communication, shared decision-making, and proactive alignment—as critical to improving collaboration.
Commitment to Action: Leaders articulated personal commitments to role model collaboration, including fostering trust, improving cross-functional communication, and aligning resources more effectively.
Strategic Alignment: The session reinforced the importance of collaboration as a strategic enabler of the Savannah agenda and helped embed leadership behaviours aligned with the health insurer’s values of being Brave, Caring, and Responsible
