Leading with Integrity: Embedding Values to Shape the Council’s Future.
The Brief
A local council launched the Leadership by Values 2025 initiative within its City Services division to embed a values-driven leadership culture across all levels of leadership.
Following the success of the program with Directors and Managers, the initiative was extended to Team Leaders and Coordinators. The program aimed to strengthen leadership capability, foster collaboration, and align behaviours with the council’s core values: Communication, Accountability, Respect, and Teamwork.
Improved Employee Engagement
Companies that undergo successful organisational transformation experience a 30% increase in employee engagement. Engaged employees are more productive, less likely to leave, and contribute to a positive workplace culture.
Reference: McKinsey & Company, "The People Power of Transformations" (2018)
Financial
Organisations that successfully implement transformation initiatives see an average 25% improvement in their financial performance, including revenue growth and profitability.
Reference: BCG, "The Role of Leadership in Transformation" (2020)
Return on Investment (ROI)
Transformation projects with effective change management practices are six times more likely to meet their objectives and achieve a 143% return on investment (ROI).
Reference: Prosci, "Best Practices in Change Management" (2019)
Reduced Time to Market
Organisations that undergo successful digital transformation reduce their time to market by 20-50%, allowing them to bring products and services to customers faster and stay competitive in rapidly changing markets.
Reference: Deloitte, "Digital Transformation: A Roadmap for Billion-Dollar Organizations" (2021)
The Process
The program was delivered over four months and included:
DISC Profiling: Participants completed DISC assessments to build self-awareness and understand team dynamics.
Workshop Series: Four half-day workshops were tailored to the needs of City Services team, with practical activities and case studies:
- Workshop 1: Introduced values-based leadership and explored the value of Communication.
- Workshop 2: Focused on Accountability, including mock meetings and feedback exercises.
- Workshop 3: Addressed productive debate and commitment using Lencioni’s High Performing Teams model.
- Workshop 4: Explored influence, team branding, and concluded with peer feedback and shared commitments.
Evaluation and Feedback: Participants completed baseline and post-program surveys to measure growth in leadership indices such as self-awareness, motivation, confidence, and role clarity
The Advisory Team's Impact Across Clients Through Survey Feedback
32% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
21% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
27% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
30% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
Leadership Growth: Participants showed measurable improvements in key leadership indices:
- Self-awareness: +20%
- Motivation to develop: +16%
- Confidence: +13%
- Role clarity: +16%
Cultural Impact: The program fostered a shared language around leadership and values, enabling more consistent and collaborative behaviours across City Services.
Scalability: The success of the program at the Director and Manager level enabled a smooth cascade to Team Leaders and Coordinators, with tailored content ensuring relevance and engagement.
FL are now delivering this program throughout the council for multiple divisions.
Loved it! Progressing to a t shaped view of my teams has been a game changer in my approach to my work. Many positive outcomes already being seen. Thank you!
