CEO Coaching at a Regional Health Service. Empowering a First-Time CEO to Lead Organisational Culture Change with Confidence and Capability.
The Brief
A regional health service appointed its first-time CEO in 2023. The board recognised the importance of providing support to ensure the new leader’s successful transition into the role.
Future Leadership was engaged to deliver a tailored CEO coaching program, focusing on technical leadership, cultural transformation, and confidence-building to position the organisation for a more agile and positive future.
Improvement in Performance
Studies show that executives who receive coaching report a 70% improvement in work performance, according to the International Coaching Federation (ICF).
Increase in Employee Retention Rates
Companies that offer coaching and transition programs during restructuring or layoffs see a 60% increase in employee retention rates, as reported by the Human Capital Institute (HCI).
Faster Reemployment
Outplacement services and career transition coaching can reduce the time it takes for displaced employees to find new jobs by 50%, according to a study by RiseSmart.
Higher Return on Investment (ROI)
The ICF reports that companies receive an average return of A$11.85 for every dollar invested in executive coaching.
The Process
Future Leadership collaborated closely with the CEO and HR Director to design a tailored coaching program. The process included:
- Conducting initial consultations to identify leadership needs and objectives.
- Designing and facilitating coaching circles to encourage collaboration and shared learning.
- Providing one-on-one coaching to address individual development goals.
- Supporting ongoing evaluation and feedback to ensure sustained progress.
Future Leadership's Average Participant Indices Across Coaching & Transition Clients
43% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
27% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
29% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
32% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
The CEO felt valued and supported in their new role. They were able to discuss how to interact with the board, how to position change and how to create a shift in organisational culture to be more future focused, agile and positive.
Future Leadership also worked with the leadership team via small coaching and learning workshops. The outcome was the board, the executive team, the leadership team and the staff all saw tangible positive culture shifts.
Positive feedback was provided to Future Leadership via the CEO and from the Executive. The CEO reported an increase in confidence, capability and engagement.
