Delivering Tailored Executive Coaching to Strengthen Leadership Capacity and Enhance Performance in Public Sector Transport Infrastructure Delivery
The Brief
Future Leadership was invited to provide credentials to support a transport authority’s executives with coaching and individual leadership development. The broad brief was that leaders need support to better engage and lead their teams during times of change and high workload.
Future Leadership has an ongoing relationship with the said organisation that delivers more than %30 billion in metropolitan and regional projects. The engagement with the organisation included acoaching a small number of leaders on key leadership skills like influencing, driving high performance, career planning and team effectiveness.
Improvement in Performance
Studies show that executives who receive coaching report a 70% improvement in work performance, according to the International Coaching Federation (ICF).
Increase in Employee Retention Rates
Companies that offer coaching and transition programs during restructuring or layoffs see a 60% increase in employee retention rates, as reported by the Human Capital Institute (HCI).
Faster Reemployment
Outplacement services and career transition coaching can reduce the time it takes for displaced employees to find new jobs by 50%, according to a study by RiseSmart.
Higher Return on Investment (ROI)
The ICF reports that companies receive an average return of A$11.85 for every dollar invested in executive coaching.
The Process
Future Leadership designed and implemented a tailored coaching program:
- Needs Assessment: Collaborated with the client to identify leadership gaps and developmental areas.
- Coaching Framework Design: Developed a structured coaching framework aligned with organisational objectives and individual leader goals.
- Tailored Delivery: Delivered one-on-one coaching sessions, incorporating tools for self-awareness, resilience, and stakeholder management.
- Ongoing Support and Feedback: Provided follow-up sessions and progress reviews to ensure sustained development.
Future Leadership's Average Participant Indices Across Coaching & Transition Clients
43% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
27% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
29% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
32% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
Leadership behavioural shifts were noted by those who participated in the coaching and those to whom the leader reported.
Each individual need was unique, with all participants reporting positive shifts in their development as a result of engaging with an executive coach. They have worked on their development areas including influencing, strategy, having difficult conversations and career planning.
Future Leadership continues to be called upon to support executives at this organisation who may need individual coaching support.
I close this e-mail with thanks and appreciation of your coaching. I reflect many times on some of the things you said. The best of them all was the anchor you gave me – redefining my age for success from 35 to 41. I can see myself being on track to achieve that. A lot of me have moved from ‘the work I do’ to ‘the way I talk’ and how I engage people. Your tools FAE and SEED are very much in use, just in case if you ask
