Introducing change to three levels of Management to ensure aligned vision within a Regional Hospital.
The Brief
Following the appointment of a new CEO who wanted to change the organisation’s culture from (“often”) command-and-control to authentic distributed leadership where individuals collaborate and embrace accountability, the hospital wanted to introduce change across the three levels of leadership to ensure alignment with the new vision.
The leadership cohorts comprised:
- The Executive Team – 7 people.
- General Managers – approx. 20 people
- Managers – approx. 40 people
Future Leadership were engaged to run a comprehensive leadership development program across the three levels.
Improvement in Performance
Studies show that executives who receive coaching report a 70% improvement in work performance, according to the International Coaching Federation (ICF).
Lower Turnover Rate
Organisations with effective leadership development programs have a 30% lower turnover rate among employees, as leadership development fosters employee engagement and loyalty.
Reference: Harvard Business Review, "The Impact of Leadership Development on Employee Engagement" (2017)
Companies report Enhanced Leadership Skills
85% of companies report an improvement in leadership capabilities as a direct result of implementing leadership development programs, leading to better decision-making and team management.
Reference: Deloitte, "Global Human Capital Trends" (2019)
Higher Return on Investment (ROI)
Leadership development programs yield an average return on investment (ROI) of 6 times the cost of the program, reflecting the significant value they add to the organization.
Reference: Korn Ferry, "The Real ROI of Leadership Development" (2018)
The Process
Future Leadership and the Hospital co-created three programs across different levels of leadership within the Hospital. The programs consisted of the follow elements:
- Completion of Facet5 a psychometric tool
- A series of full day face to face workshops
- Group Coaching Circles on line
- Self Directed Learning Activities
- A series of Masterclasses run by thought leaders in their respective fields
- Whole of cohort presentation and graduation
The Advisory Team's Impact Across Clients Through Survey Feedback
32% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
21% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
27% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
30% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
All leaders across the three programs experienced an uplift in the following areas:
- Self-awareness regarding their own strengths and development areas
- Motivation to develop as a leader
- Confidence in their leadership capabilities
- Understanding what a successful leader at the Hospital looks like
- Increased collaboration across Departments
We have received amazing feedback from participants and the client about the outcomes of the program. The hospital has since even won an industry award.
In a short space of time, we are further ahead than I ever imagined as a result of this program, silos have broken down and people are leading
I really wanted to thank you both for everything you have done for our wonderful organisation. We were in such desperate need for this leadership excellence program at all levels of our organisation and your support, guidance, wisdom and incredible expertise has left us in a far better place than when you found us, which I am so appreciative of.
