Comprehensive Culture and Wellbeing Check-Ins Drive Positive Change in Local Government Organisation
The Brief
Future Leadership was engaged by a local government organisation in an inner-city suburban area of Melbourne to conduct a Culture and Wellbeing Check-In program.
The focus was on two specific teams: the Early Years Childcare Centre Team and the Arts, Culture, and Place Performing Arts Venue. The goal was to assess and improve the workplace culture, relationships, communication, and overall wellbeing of the staff, especially in light of challenges such as staff shortages and the need for psychological safety.
Improved Employee Engagement
Companies that undergo successful organisational transformation experience a 30% increase in employee engagement. Engaged employees are more productive, less likely to leave, and contribute to a positive workplace culture.
Reference: McKinsey & Company, "The People Power of Transformations" (2018)
Financial
Organisations that successfully implement transformation initiatives see an average 25% improvement in their financial performance, including revenue growth and profitability.
Reference: BCG, "The Role of Leadership in Transformation" (2020)
Return on Investment (ROI)
Transformation projects with effective change management practices are six times more likely to meet their objectives and achieve a 143% return on investment (ROI).
Reference: Prosci, "Best Practices in Change Management" (2019)
Reduced Time to Market
Organisations that undergo successful digital transformation reduce their time to market by 20-50%, allowing them to bring products and services to customers faster and stay competitive in rapidly changing markets.
Reference: Deloitte, "Digital Transformation: A Roadmap for Billion-Dollar Organizations" (2021)
The Process
Future Leadership implemented a structured approach to the Culture and Wellbeing Check-In program:
- Confidential Check-Ins:
Confidential 30-minute one-on-one check-ins were held onsite with each team member, including permanent, casual, and agency staff. These sessions were conducted by a Wellbeing Strategist from Future Leadership. - Individual Strategies:
Each team member received tailored strategies in a coaching format to address their specific concerns and challenges. - Comprehensive Reporting:
A comprehensive report summarised the de-identified feedback and included recommendations on key issues such as staff shortages, teamwork, communication, trust, administration processes, psychological safety, and reconnecting with the public. The report was presented to the managers at the Council during an online debrief.
The Advisory Team's Impact Across Clients Through Survey Feedback
32% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
21% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
27% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
30% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
The feedback from participants was overwhelmingly positive, with many expressing that they felt seen, heard, and valued through the process.
The managers took the recommendations seriously and have since implemented additional programs to support staff wellbeing and improve workplace culture. This initiative successfully re-established a healthy workplace culture and enhanced the overall wellbeing of the staff, setting a strong foundation for future growth and development within the organisation.
Thank you! This was a great session, very valuable and the presentation on cybersecurity was excellent."
