Capability Assessment

360 Assessment Enhances Executive Team Dynamics in Healthcare

Date Posted:27 August 2024
Consultant:Lisa Everton

Comprehensive 360 Assessment Supports Executive Team Development at a Leading Healthcare Provider

 

 

 

 

 

 

 

 

public healthcare

The Brief

In 2023, a leading healthcare provider engaged Future Leadership to support its Executive Team with the delivery of executive assessment services.

The objective was to help the CEO gain a clear understanding of the strengths and development areas of the team, identify group themes, and assess the implications for team dynamics.

 

 

25%25%

Increase in Leadership Effectiveness

Organisations using psychometric assessments like Hogan for leadership development report a 25% improvement in leadership effectiveness and decision-making.

Reference: Hogan Assessments, "The Business Impact of Personality" (2020)

30%30%

Increase in Employee Engagement

Companies that implement capability assessment programs experience a 30% increase in employee engagement, as assessments help align employees with roles that match their strengths and potential.

Reference: CIPD, "Talent Management: Understanding the Dimensions" (2018)

40%40%

Reduction in Turnover

Organisations using psychometric assessments as part of their talent management strategy see a 40% reduction in turnover among high-potential employees.

Reference: SHRM, "Using Assessments for Talent Management" (2019)

20%20%

Improvement in Team Performance

Teams that undergo capability assessments show a 20% improvement in overall team performance due to better role alignment and understanding of individual strengths and development areas.

Reference: Gartner, "Harnessing the Power of Assessments for Team Success" (2021)

The Process

Future Leadership designed a customised methodology for the client that included:

  1. Tool Recommendation: Recommending the Hogan 360 tool, chosen for its simple and pragmatic leadership model, the ability to include open-ended comments, and global norms. This tool was selected over others like LSI 1 and 2 and The Leadership Circle, which were deemed too complex for the client’s needs.
  2. Drafting and Administration: Handling all instructions, communications, and debriefs with the Executive Team.
  3. One-on-One Debriefs: Conducting individual debriefs with each member of the Executive Team to discuss their assessment results.
  4. Group Presentation Support: Assisting with the design of a group presentation for the Executive Team, including a run sheet, identification of group themes, and analysis of implications for team dynamics.

Future Leadership continues to explore opportunities to support the Executive Team’s ongoing development, focusing on themes such as embedding an enterprise leadership mindset and enhancing performance in a resource-constrained environment.

Future Leadership's Average Participant Indices Across Capability Assessment Clients

43% Increase in Self Awareness

Individuals’ awareness of motives, values, strengths and development needs

27% Increase in Motivation

Individuals’ motivation to apply learning, insight and further develop

29% Increase in Confidence

Individuals’ confidence in their abilities and impact as a leader

32% Increase in Role Clarity

Individuals’ clarity around success factors associated with their role

The Outcome

The design of the program was well-received, and participants found value in the conversations and development opportunities provided.

The insights gained from the assessments will serve as the foundation for ongoing development discussions and priority areas for the Executive Team to focus on moving forward.

 

 

Consultant

Lisa Everton

Manager, Advisory View Profile
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