Performance Coaching Drives Significant Leadership and Stakeholder Management Improvements for a Senior Leader at a Major Australian Superannuation Fund
The Brief
A major superannuation fund in Australia engaged Future Leadership to provide coaching for a Senior Leader in the Finance team.
The leader was technically strong, but improvements in relationship and stakeholder management skills were identified as critical to advancing his career and success in the role. The coaching program was designed to build self-awareness, develop strengths, build confidence, and address any derailers that were holding the leader back from achieving optimum performance.
Improvement in Performance
Studies show that executives who receive coaching report a 70% improvement in work performance, according to the International Coaching Federation (ICF).
Increase in Employee Retention Rates
Companies that offer coaching and transition programs during restructuring or layoffs see a 60% increase in employee retention rates, as reported by the Human Capital Institute (HCI).
Faster Reemployment
Outplacement services and career transition coaching can reduce the time it takes for displaced employees to find new jobs by 50%, according to a study by RiseSmart.
Higher Return on Investment (ROI)
The ICF reports that companies receive an average return of A$11.85 for every dollar invested in executive coaching.
The Process
Future Leadership worked closely with the Senior Leader, as well as the CFO and CPO, to ensure the coaching objectives were clear and aligned with the organisation’s goals. The process involved:
- Meeting with the coachee and the CFO to discuss the need and objectives of the coaching, ensuring transparency and clear accountabilities.
- Using a psychometric assessment (Facet5) to uncover the coachee’s natural strengths and areas where additional capability and skill development were needed to better deliver in the role.
- Regular coaching sessions focused on identifying and implementing strategies to build capability, with resources, tools, and opportunities provided to enable competency growth and role expansion.
- At the completion of the program, the coachee presented their leadership development experience to the CFO and CPO.
Future Leadership's Average Participant Indices Across Coaching & Transition Clients
43% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
27% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
29% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
32% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
Positive leadership behavioural shifts were noted by those who worked with the coachee, as well as those to whom the coachee reported.
The coachee felt more empowered, with improved capability and confidence in stakeholder management, influencing skills, communication, and executive presence. Additionally, the coachee felt more valued and supported while finding a renewed interest in self-development.
Future Leadership continues to work with individuals at this superannuation fund, providing a variety of coaching programs for Senior Leaders and Executives.
Client Testimonials:
“A remarkable coaching encounter ignited my enduring expedition in leadership growth.”
— Senior Leader, Financial Services
