Leadership capability framework for a values-based bank. Aligning leadership practices with values and strategic priorities.
The Brief
A values-based bank engaged Future Leadership to define leadership capabilities that support success across three organisational levels.
The initiative aimed to address current and future needs, create a common leadership language, and align capabilities with recruitment, talent management, and leadership development.
Improved Employee Engagement
Companies that undergo successful organisational transformation experience a 30% increase in employee engagement. Engaged employees are more productive, less likely to leave, and contribute to a positive workplace culture.
Reference: McKinsey & Company, "The People Power of Transformations" (2018)
Financial
Organisations that successfully implement transformation initiatives see an average 25% improvement in their financial performance, including revenue growth and profitability.
Reference: BCG, "The Role of Leadership in Transformation" (2020)
Return on Investment (ROI)
Transformation projects with effective change management practices are six times more likely to meet their objectives and achieve a 143% return on investment (ROI).
Reference: Prosci, "Best Practices in Change Management" (2019)
Reduced Time to Market
Organisations that undergo successful digital transformation reduce their time to market by 20-50%, allowing them to bring products and services to customers faster and stay competitive in rapidly changing markets.
Reference: Deloitte, "Digital Transformation: A Roadmap for Billion-Dollar Organizations" (2021)
The Process
Future Leadership employed a three-phase methodology to define, design, and deliver the framework:
- Consultation and review:
- Engaged the CEO, Chief People Officer, and other stakeholders to understand organisational priorities.
- Reviewed internal and external inputs, focusing on leadership needs for values-driven banks.
- Design and stress-testing:
- Developed the framework through rigorous stakeholder feedback.
- Identified six core leadership capabilities across three proficiency levels.
- Implementation support:
- Mapped capabilities to psychometric tools for recruitment.
- Developed a multi-rater tool to support leadership development.
- Embedded the framework through coaching circles, involving 65 leaders over two years.
The Advisory Team's Impact Across Clients Through Survey Feedback
32% Increase in Self Awareness
Individuals’ awareness of motives, values, strengths and development needs
21% Increase in Motivation
Individuals’ motivation to apply learning, insight and further develop
27% Increase in Confidence
Individuals’ confidence in their abilities and impact as a leader
30% Increase in Role Clarity
Individuals’ clarity around success factors associated with their role
The Outcome
The leadership capability framework established a clear and common leadership language, aligning with the bank’s values and priorities.
Stakeholder feedback highlighted the framework’s usability and relevance. Leaders reported improved clarity in their roles and greater alignment with the bank’s mission. The coaching circles further embedded the framework, creating a foundation for sustained leadership excellence.
Professional, competent and mentally agile consultants to work with. Well done."
